Gavin Richardson
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly motivated and disciplined individual looking to produce a large amount of volume.
Overview
2
2
years of professional experience
Work History
Front Line Sales Associate
Hilton
08.2023 - 06.2024
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Inhouse Sales Represenative
Westgate Lakes Resort & Spa
05.2023 - 08.2023
- Guided sales prospects on resort property tours and followed up with targeted sales presentations.
- Developed top-tier negotiating skills and turned customer objections into sales opportunities.
- Cultivated mutually beneficial client relationships and maintained communication via phone and email.
Intern
Binary Blasting LLC
02.2022 - 11.2023
- Prioritized tasks and completed in order of importance.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Handled client concerns with speed and knowledge.
- Had to maintain a good relationship with clients and create positive relationships with new ones.
- Arranged deals and contracts with clients
Customer Service
Publix
11.2022 - 05.2023
- Met customer service goals and exceeded customer expectations.
- Answered product questions using knowledge of sales and store promotions.
- Learned duties for various positions and provided backup at key times.
Education
Real Estate License
The CE Shop
Associate of Arts - Business Administration
Valencia College
Orlando, FL05.2025
High School Diploma -
Olympia High School
Orlando, FL05.2022
Skills
- Attention to detail
- Customer Relationship Management
- Strategic Planning
- Team Leadership
- Sales Knowledge
- Tenacious
- Strong Learning Curve
Timeline
Front Line Sales Associate
Hilton
08.2023 - 06.2024
Inhouse Sales Represenative
Westgate Lakes Resort & Spa
05.2023 - 08.2023
Customer Service
Publix
11.2022 - 05.2023
Intern
Binary Blasting LLC
02.2022 - 11.2023
Real Estate License
The CE Shop
Associate of Arts - Business Administration
Valencia College
High School Diploma -
Olympia High School
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