Summary
Overview
Work History
Education
Skills
Websites
Interests
Drawing, Weight Lifting,
Timeline
Generic

Gavin Runkle

Monterey,CA

Summary

Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee. Personable team member experienced in crafting specialty coffee and teas and providing superior customer service. Fluent in range of coffee beans, origins and blends. Dedicated to providing unique service to coffee enthusiasts in fast-paced environments. Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Overview

5
5
years of professional experience

Work History

Barista

Monterey Plaza Spa & Hotel
10.2022 - Current
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Optimized beverage presentation through creative garnishing techniques, elevating the visual appeal of each drink served.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.
  • Followed exact recipes for mixing and preparing beverage and food items.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Learned special recipe items and seasonal offerings to best meet customer needs.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Contributed to positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Acted as team leader in group projects, delegating tasks and providing feedback.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Worked well in a team setting, providing support and guidance.
  • Paid attention to detail while completing assignments.
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.

Lot Associate

Home Depot
07.2021 - 06.2022
  • Established strong relationships with regular customers, fostering loyalty and repeat business.
  • Expedited order fulfillment process by gathering products from various departments for customer pickup.
  • Cleaned parking lot to provide clean and orderly environment.
  • Served as a key point of contact for both employees and customers within the store''s outdoor spaces, ensuring satisfaction and efficient operations.
  • Reported suspicious activity in parking lot and building area to supervisor.
  • Patrolled parking areas regularly to identify security, safety or vehicle concerns.
  • Removed safety hazards, soiled items, and trash from customer areas.
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Managed disposal of trash and recycling materials in designated areas, maintaining cleanliness throughout the property.
  • Cleared parking lot by collecting shopping carts to place in proper storage area.
  • Followed rules and regulations to support safety initiatives.
  • Maintained proper number of shopping carts in entrance of storefront.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Passionate about learning and committed to continual improvement.
  • Self-motivated, with a strong sense of personal responsibility.
  • Organized and detail-oriented with a strong work ethic.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Proven ability to learn quickly and adapt to new situations.

Busser

Waco's Fish Taco's
01.2020 - 03.2020
  • Monitored dining room inventory and replenished as necessary.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Elevated guest experience through consistent table maintenance, including crumb sweeping and resetting silverware as needed.
  • Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
  • Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Contributed to increased customer satisfaction by promptly addressing any concerns or requests.
  • Engaged in suggestive selling and other sales techniques.
  • Established rapport with customers by providing friendly and attentive service.
  • Monitored dining room and bar areas for signs of overcrowding.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Provided attentive service and proactively assessed guest needs.
  • Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
  • Assisted with bussing tables and cleaning up spills.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Addressed customer complaints and inquiries to verify satisfaction.

Busser

Broderick Roadhouse
01.2019 - 08.2019
  • Monitored dining room inventory and replenished as necessary.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Elevated guest experience through consistent table maintenance, including crumb sweeping and resetting silverware as needed.
  • Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
  • Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Coordinated with host staff on table availability, facilitating timely seating arrangements for guests.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Contributed to increased customer satisfaction by promptly addressing any concerns or requests.
  • Engaged in suggestive selling and other sales techniques.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Established rapport with customers by providing friendly and attentive service.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
  • Arranged tables and chairs for special occasions and events.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Monitored dining room and bar areas for signs of overcrowding.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Processed payments for orders and provided customers with change.

Education

Bachelor of Arts - Digital Arts

Monterey Peninsula College
Monterey, CA
05.2001 -

GED -

Fresno State University
Fresno, CA
05.2001 -

High School Diploma -

Springstone Community High School
Lafayette, CA
05.2001 -

Skills

Self Motivation

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Interests

Digital Arts

Sketching

Character Design

Concept Art

Drawing, Weight Lifting,

I had an interest in sketching sense I was very young and mildly intrigued from concept art that was used from Star Wars and Transformers

Timeline

Barista

Monterey Plaza Spa & Hotel
10.2022 - Current

Lot Associate

Home Depot
07.2021 - 06.2022

Busser

Waco's Fish Taco's
01.2020 - 03.2020

Busser

Broderick Roadhouse
01.2019 - 08.2019

Bachelor of Arts - Digital Arts

Monterey Peninsula College
05.2001 -

GED -

Fresno State University
05.2001 -

High School Diploma -

Springstone Community High School
05.2001 -

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Gavin Runkle