Gavin Serra
Schaumburg,IL
Summary
Dynamic professional with a proven track record at Medinah Country Club, excelling in roles requiring adaptability and emotional support. Leveraged equipment management and strategy advice to enhance customer experiences and operational efficiency. Skilled in Microsoft Office and communication, consistently achieving and surpassing goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Golf Caddy
Medinah Country Club
06.2019 - Current
- Contributed to a positive club atmosphere by actively participating in caddy training programs, staff meetings, and social events.
- Enhanced golfer experience by providing accurate yardage information and club recommendations.
- Developed strong relationships with members through exceptional customer service, ensuring repeat business.
- Supported golfer performance with expert advice on shot strategies and course conditions.
- Boosted player confidence with supportive encouragement during challenging situations on the course.
- Streamlined golfer''s decision-making process by offering precise green reading and putting tips.
Factory Worker
Brett Anthony Foods
08.2021 - 05.2022
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
- Collaborated with team members to meet daily production quotas, promoting a positive work environment.
- Carefully packaged finished products and prepared for shipment.
- Operated various types of machinery, including conveyors and packaging equipment, contributing to efficient workflow.
Cashier
Mariano's
07.2020 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Accounting And Finance
Illinois State University
Normal, IL05.2026
Skills
- Emotional Support
- Equipment management
- Strategy advice
- Microsoft Office
- Communication
- Adaptability
Certification
Wall Street Prep Excel Certification
Fun Fact
I have a personal goal of shooting even par by the time i graduate College.
Timeline
Factory Worker
Brett Anthony Foods
08.2021 - 05.2022
Cashier
Mariano's
07.2020 - 06.2021
Golf Caddy
Medinah Country Club
06.2019 - Current
Accounting And Finance
Illinois State University
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