GAVIN SPALLETTA
Rockville,MD
Summary
Experienced computer support specialist with a passion for information technology. Skilled in troubleshooting, software installation, and network connectivity. Known for maintaining smooth IT operations and delivering results in dynamic work settings. Recognized for reliability and efficient problem-solving skills. Strong emphasis on teamwork and adaptability.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Desktop & Network Support Technician
CERTIFIED TECHS LLC
03.2020 - Current
- Specializes in desktop support and remote desktop management.
- Technical skills include Microsoft 365 office suite (Word, Excel, Outlook email) Windows OS setup and troubleshooting, application installation, network configuration, programming (Python, Java, HTML), and cybersecurity.
- Troubleshooting problems with Cisco routers, network switches and uninterruptible power supplies (UPS).
Education
B.S. - Mathematics
University of Maryland at College Park
B.A. - Economics
University of Maryland at College Park
Skills
- Network management and troubleshooting
- Troubleshooting Windows operating systems
- Remote systems maintenance
- Execution of cybersecurity strategies
- Data backup management
Certification
AWS Certified Cloud Practitioner
Issued by Amazon Web Services
Timeline
Desktop & Network Support Technician
CERTIFIED TECHS LLC
03.2020 - Current
B.A. - Economics
University of Maryland at College Park
B.S. - Mathematics
University of Maryland at College Park
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