Gavin Stewart

Window Technician

Window Genie of New York

Waterford, NY

05.2020 - Current

Educated customers on window maintenance to extend product lifespan and improve satisfaction.
Resolved customer inquiries and concerns with effective communication skills.
Attended regular training sessions to stay updated.
Assessed customer needs and provided advice regarding appropriate window solutions.
Trained new technicians on techniques and company protocols to ensure service quality.
Adapted to evolving work environments and customer demands, showcasing flexibility in service delivery.
Managed multiple projects simultaneously while meeting deadlines consistently.
Followed safety guidelines while working at heights using ladders or scaffolding.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Exceeded customer satisfaction by finding creative solutions to problems.
Used pressure washing techniques to clean surfaces of dirt, mold, mildew, and other debris.
Performed pressure washing of residential and commercial buildings.
Assisted with the installation of window tinting materials, ensuring proper fit and adhesion to windows.
Washed windows inside and outside of the facility.
Received payments from customers after completing window jobs according to established procedures.
Checked tinting film for any flaws or imperfections before installing it.
Completed day-to-day duties accurately and efficiently.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Assisted with customer requests and answered questions to improve satisfaction.
Performed seasonal tasks such as gutter cleaning and gutter face cleaning.
Helped maintain an inventory of supplies and materials needed for daily operations.
Stock vehicles with equipment, cleaning supplies, and other materials.
Performed maintenance tasks such as changing consumable parts and cleaning nozzles.