Gavin Strickland

Financial Assistant

• Provided financial suggestions to optimize restaurant operations and increase profitability.
• Conducted thorough analysis to find better margins on products and reduce costs.
• Maintained and tracked financial records, ensuring accurate and up-to-date documentation.
• Assisted in budgeting and forecasting to support strategic decision-making.
• Collaborated with management to implement financial strategies and monitor performance.
• Identified and recommended opportunities for cost savings and revenue enhancement.

Server

• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Resolved customer complaints promptly and professionally to maintain positive reputation.

• Set in for high profile corporations business presentations.
• Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
• Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals.

• Enhanced dining experience through prompt assistance to servers and expo roles; occasionally stepped in as server to ensure customer satisfaction.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.

• Provided top-notch service to members and guests, from managing golf carts to ensuring a welcoming experience at the bag drop and throughout the course.

• Supported dining operations by assisting servers, running food, and helping with food preparation, contributing to the restaurant's high-quality service.

• Delivered exceptional service by restocking market shelves, assisting with meal prep, operating the cash register, and creating personal guest amenities
• Adapted to challenges, including a temporary closure due to COVID.