Gavin Stroud
Peoria,IL
Summary
Dynamic and adaptable professional with over 10 years of diverse experience spanning retail, logistics, customer service, and operations. Proven ability to quickly acquire new skills, collaborate across departments, and drive operational efficiency. Recognized for delivering exceptional customer service, optimizing workflows, and contributing to team success in fast-paced environments. Eager to leverage a broad skill set, and a proactive approach, to support organizational goals and enhance overall performance.
Overview
11
11
years of professional experience
Work History
Area Sales Manager
Red Bull Distribution
Peoria, US
03.2024 - Current
- Piloted the regional launch of new SKUs, driving incremental volume in Q1 through targeted promotions, merchandising strategies, and sales team alignment.
- Promoted from sales trainee to area manager after 6 months; Trained and mentored junior sales team members on Red Bull brand guidelines, sales techniques, and best territory management practices.
- Led the Central IL region in sales volume, hitting over 110% every month during Q1, out of 24 employees.
- Negotiated and secured premium retail shelf and cooler placements.
- Maintained detailed records in CRM systems to track KPIs, and improve forecasting accuracy over two quarters.
- Averaged 200% on monthly KPI, 15 out of 15 months.
Forklift Operator
Universal Logistics Holdings Inc.
Mossville, US
10.2022 - 03.2024
- Safely operated forklifts to load, unload, and transport materials across a fast-paced warehouse, maintaining a 100% safety record.
- Efficiently transported heavy loads of up to 10,000 pounds across the facility, ensuring safe handling, and on-time delivery to various production lines or shipping docks.
- Assisted in the preparation of shipment documentation and labels, ensuring accuracy, and reducing shipping errors by 15%.
- Maintained a clean and organized work environment, adhering to OSHA standards, and passed quarterly safety audits with no violations.
- Trained and mentored new forklift operators and warehouse staff on best practices, safety protocols, and efficient material handling techniques.
Order Filler/Delivery Driver
White Distribution & Supply
Peoria, US
04.2018 - 10.2022
- Loaded and unloaded incoming shipments, organized materials for easy access, and ensured proper placement to maintain warehouse flow.
- Contributed to inventory management by identifying low stock levels and assisting with restocking, preventing order shortages.
- Promoted from Order Filler to Delivery Driver based on consistent performance, attention to detail, and reliability in fast-paced logistics operations.
- Provided professional customer service during deliveries, resolving issues on the spot, and contributing to a high customer satisfaction score.
Utility Worker/Machine Operator
Ox Paperboard Illinois
Pekin, US
07.2016 - 04.2018
- Supported day-to-day operations across multiple departments in the mill, including production, maintenance, and cleanup, ensuring consistent workflow and minimal downtime.
- Transported raw materials, paper rolls, and finished goods using forklifts, pallet jacks, and overhead cranes, ensuring a timely supply to production lines.
- Followed lockout/tagout procedures and mill safety policies during equipment maintenance and cleaning, contributing to zero lost-time incidents.
- Adjusted machine settings to control variables such as speed, moisture, and weight, optimizing production efficiency.
- Recognized for exceptional performance and promoted from Utility Worker to Machine Operator, overseeing the operation of paper machine equipment.
Meat Clerk
Schnucks
Peoria, US
11.2014 - 07.2016
- Provided exceptional customer service, assisting customers in selecting cuts of meat, offering cooking advice, and addressing inquiries, resulting in increased customer satisfaction and repeat business.
- Ensured compliance with food safety regulations, including proper storage temperatures, sanitation practices, and labeling requirements.
- Assisted in merchandising by setting up attractive displays, labeling products, and promoting sales to enhance product visibility, and drive sales.
- Trained and mentored new staff, sharing knowledge of meat handling techniques, safety protocols, and customer service practices, to ensure consistent department performance.
- Engaged with customers on the sales floor, identifying needs, and recommending complementary products, leading to an average sales increase of $200 per shift.
Education
High School Diploma -
Peoria High School
PeoriaSkills
- Quality inspection
- Sales management
- Time management and organization
- Customer relationship management
- Communication skills
- Team collaboration
- Problem solving
Timeline
Area Sales Manager
Red Bull Distribution
03.2024 - Current
Forklift Operator
Universal Logistics Holdings Inc.
10.2022 - 03.2024
Order Filler/Delivery Driver
White Distribution & Supply
04.2018 - 10.2022
Utility Worker/Machine Operator
Ox Paperboard Illinois
07.2016 - 04.2018
Meat Clerk
Schnucks
11.2014 - 07.2016
High School Diploma -
Peoria High School
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