Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Timeline
Generic

Gavin Swanson

Glenwood,MN

Summary

Detail-oriented Roofer with 1 year installing quality roofing on houses in Willmar. Comfortable working at heights in adverse weather conditions to install asphalt roofing.

Hardworking Maintenance Tech with 1 year of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.

Reliable and upbeat Service Advocate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.


Overview

4
4
years of professional experience
1
1
Certification

Work History

Residential Roofer

Red's Roofing
03.2023 - 10.2023
  • Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
  • Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
  • Cleaned up work areas upon completion of projects.
  • Assisted with installation of gutters and downspouts.
  • Followed manufacturer instructions and specifications to perform proper installation.
  • Performed patching and resealing of roofs to provide maintenance, repairs and protection.

Maintenance Technician

Glacial Ridge Health System
08.2022 - 03.2023
  • Operated varied hand and power tools to complete repairs.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
  • Monitored and documented work performance in maintenance logs in compliance with company guidelines.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
  • Plowed snow using a skid stir/bobcat and made sure the parking lot was safe to walk on by adding salt and shoveling side walks.
  • Kept up with lawn care by mowing, weed whipping, bush trimming, and removing leaves.

Guest Advocate

Target
11.2020 - 06.2022
  • Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
  • Welcomed guests on arrival, displaying professional and friendly approach.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Resolved guest complaints and discrepancies in prompt and courteous manner.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Cross-trained and backed up other customer service managers.
  • Closed the store by collecting cash from all registers and cleaning up the service desk for morning.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Assisted customers with prompt and polite support in-person and via telephone.

Team Member

Taco Bell
05.2019 - 06.2020
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.

Education

High School Diploma -

Penn Foster High School
06.2020

Skills

  • Safety Protocols
  • All-Weather Worker
  • Precise
  • Team Player
  • Safety Training
  • Quick Learner
  • Project Proposals

Certification

  • Certified Pool and Spa Operator, Pool and Hot Tub Alliance - 11/11/2022-11/30/2027

Hobbies

I enjoy long boarding on paved trails.

I play recreational sports like football, basketball, tennis, pickle ball, and I golf.

When I am home I play games on my computer with my friends or by myself.

In the winter I enjoy skiing and I want to learn how to snowboard.

I love hanging out with my friends and family.


Timeline

Residential Roofer

Red's Roofing
03.2023 - 10.2023

Maintenance Technician

Glacial Ridge Health System
08.2022 - 03.2023

Guest Advocate

Target
11.2020 - 06.2022

Team Member

Taco Bell
05.2019 - 06.2020

High School Diploma -

Penn Foster High School

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Gavin Swanson