Dedicated and customer-focused AV Technician with valuable experience in setting up and operating basic audiovisual systems in hospitality environments. Skilled in troubleshooting and resolving technical issues for seamless event execution and positive client relationships. Adept at following company procedures, handling equipment logistics, and accurately completing system entries and documentation. Strong ability to provide excellent customer service, monitor event needs, and support revenue growth through up-selling techniques. Detail-oriented and adaptable team player committed to delivering high-quality event technology solutions.