To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Flexible and willing to work weekends, holidays, and evenings.
Overview
6
6
years of professional experience
Work History
Package Handler
FedEx
Morgantown, WV
10.2023 - Current
Follow safety regulations to maintain a safe work environment.
Improve package handling efficiency by implementing proper sorting and organizing techniques.
Maintain a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
Reduced damage rates for packages through careful handling and adherence to safety protocols.
Use hand-held scanners and physical logs to accurately track item movements.
Office Assistant
Huttonsville Correctional Center
Huttonsville, WV
04.2023 - 10.2023
Completed clerical tasks, such as filing, copying, and distributing mail.
Interacted with customers by phone or email to provide information.
Maintained and updated office records, both digital and physical.
Answered and managed incoming and outgoing calls, while recording accurate messages for distribution to office staff.
Landscaper
Mary's Greenhouse
Elkins, WV
07.2023 - 08.2023
Maintained grounds by trimming, weeding, and general clean-up.
Performed planting, watering, mulching, and edging of lawns.
Removed weeds, hazards, and debris from common pathways to improve usability.
Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Installed stonework according to landscape design plan and client specifications.
Cashier
Par Mar Stores
Huttonsville, WV
02.2023 - 04.2023
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items, and join reward programs.
Stocked, tagged and displayed merchandise as required.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cook
Dairy Queen Grill & Chill
Elkins, WV
03.2021 - 01.2023
Maintained clean and organized work areas at all times to bring safety and quality to the food preparation process.
Prepared food items in compliance with recipes and portioning control guidelines.
Checked for quality, kept track of old and new items, and rotated stock to confirm freshness of food and ingredients.
Communicated with servers to fully understand special orders for customers.
Instructed new staff in proper food preparation, storage, use of kitchen equipment, and sanitation.
Followed strict standards for food handling and safety, minimizing risks to customers.
Sanitized surfaces and kitchen equipment between tasks to avoid cross-contamination.
Package Handler
UPS
Elkins, WV
11.2022 - 12.2022
Followed safety regulations to maintain safe work environment.
Removed jams and unblocked conveyor system to maintain flow of goods.
Proved successful working within tight deadlines and a fast-paced environment.
Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Stored and secured packages in designated areas to prevent damage and unwanted movement.
Customer Service Representative
Mon Power
Fairmont, WV
11.2021 - 01.2022
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Updated account information to maintain customer records.
Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Restaurant Waiter
C&J's Local Restaurant
Valley Bend, WV
05.2018 - 10.2018
Answered customers' questions, recommended items, and recorded order information.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Trained new servers on restaurant policies and procedures.