Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gavin Watson

Denham Springs,LA

Summary

Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Owner

Two G's
Denham Springs, LA
08.2023 - Current
  • Maintained records of sales, profits and losses within the store.
  • Implemented marketing campaigns to increase brand visibility and attract new customers.
  • Analyzed financial data to identify trends that could improve operational performance.
  • Performed daily operations such as opening and closing the store, cashiering, stocking merchandise.
  • Ensured compliance with state and local laws regarding business operations.
  • Identified areas of improvement for increased productivity or cost savings initiatives.
  • Monitored competitor activities to stay informed of industry changes.
  • Cultivated relationships with customers to promote repeat business.
  • Resolved customer complaints in an efficient manner while ensuring satisfaction at all times.
  • Created a unique shopping experience for customers by providing personalized service.
  • Developed store policies and procedures to ensure customer satisfaction.
  • Managed inventory levels, restocking shelves as needed.
  • Welcomed customers and offered assistance with browsing and purchasing needs.
  • Set pricing structures according to market analytics and emerging trends.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Formed and sustained strategic relationships with clients.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Created effective business plans to focus strategic decisions on long-term objectives.

Outside Sales Representative

GL Construction
Baton Rouge, LA
04.2021 - 03.2022
  • Managed customer relations by responding promptly to inquiries, complaints and requests for information.
  • Followed up with customers after installation and repair work was completed for feedback.
  • Maintained accurate records of all sales activities including quotations, orders, payments.
  • Resolved customer complaints in a timely manner by providing accurate information and solutions.
  • Developed and implemented effective sales strategies to increase customer base and revenue.
  • Resolved customer issues in a timely manner while ensuring satisfaction at all times.
  • Conducted regular site visits to evaluate existing roofs for potential repairs or replacement.
  • Prepared detailed cost estimates for various roofing projects according to specifications.
  • Adhered to safety regulations when performing inspections on roofs or installations.
  • Generated new business through networking, cold calling and other methods of prospecting.
  • Developed and maintained relationships with new and existing clients to increase sales revenue.
  • Produced sales documents, finalized deals and filed records.

Lead Technician

Jm Test Systems - Test Equipment Calibration, Sales And Rental
Baton Rouge, LA
06.2018 - 10.2020
  • Inspected and monitored safety equipment for compliance with relevant regulations.
  • Addressed reported unsafe conditions and behaviors in a timely manner.
  • Investigated employee complaints regarding safety issues and took appropriate action when necessary.
  • Facilitated communication between management teams concerning health and safety initiatives.
  • Identified and documented test plans, test cases, and test scripts for software applications.
  • Performed exploratory testing to identify defects in the application or system under test.
  • Ensured compliance with established QA policies throughout all stages of the software cycle.
  • Prepared detailed reports containing results from executed tests and defect summaries.
  • Reviewed product design specifications to develop effective testing scenarios for validation.
  • Maintained accurate records of all activities related to project execution and quality assurance.
  • Strict adherence to hours of service guidelines established by the Department of Transportation.
  • Performed thorough vehicle inspections prior to departures, revealing any potential mechanical problems.

Maintenance Technician

Turner Industries
Saint Gabriel, LA
09.2013 - 01.2017
  • Conducted regular safety assessments of all machinery and ensured that any hazardous conditions were immediately addressed.
  • Provided technical guidance to junior technicians regarding troubleshooting techniques and problem-solving strategies related to machine maintenance issues.
  • Diagnosed problems with malfunctioning equipment and quickly identified solutions to repair or replace components.
  • Monitored production lines for signs of wear or malfunctioning parts and alerted management when immediate attention was needed.
  • Performed preventative maintenance on production equipment to minimize downtime and ensure smooth operation.
  • Assisted in installation, testing, and commissioning of new production equipment as needed.
  • Participated in team meetings regarding upcoming projects requiring special attention from a maintenance perspective.
  • Worked collaboratively with engineers in evaluating design changes proposed during product development phase.
  • Implemented quality control measures designed to improve accuracy of machine operations while reducing costs associated with rework or scrap materials caused by faulty assembly processes.
  • Repaired defective mechanical components such as pumps, valves, motors, fans. using hand tools or power tools as required.
  • Researched latest technologies available for improving efficiency and reliability of production equipment in order to make recommendations for upgrades.
  • Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.
  • Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.
  • Checked electrical components to identify defects and hazards and make necessary adjustments.
  • Conducted performance and safety inspections on equipment and machinery to maintain operational baseline.
  • Maintained clear and safe workspace areas to meet OSHA standards.
  • Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
  • Scheduled preventive maintenance programs to keep equipment in good working condition.
  • Engaged in troubleshooting of machinery malfunctions through use of testing instruments and observation of defective equipment, listening and visually analyzing for sources of problems.
  • Analyzed machine error messages and diagnostic test results to identify faults.

Lab Technician

Jm Test Systems - Test Equipment Calibration, Sales And Rental
Baton Rouge, LA
04.2012 - 04.2013
  • Ensured compliance with established QA policies throughout all stages of the software cycle.
  • Prepared detailed reports containing results from executed tests and defect summaries.
  • Maintained accurate records of all activities related to project execution and quality assurance.
  • Executed routine tests on equipment according to company procedures.
  • Engaged in cross-functional team discussions to provide insights from a testing perspective.
  • Maintained and updated test documentation, including test plans and test reports.
  • Utilized automated testing tools to streamline testing processes and increase efficiency.
  • Ensured compliance with quality standards and industry best practices in all testing activities.
  • Recorded and documented test results to compare to expected results.
  • Made adjustments to equipment or calibrated instruments to required tolerances.
  • Marked materials with grade or acceptance status.
  • Provided safety information to contractors, engineers, or test equipment operators.
  • Repaired malfunctions, reassembled items, and performed final tests.
  • Calibrated products to match design and operational specifications.
  • Positioned components, parts or materials for testing.
  • Notified supervisors or other relevant personnel of test or production issues.
  • Learned new testing methods through continued education and research.

Education

High School Diploma -

Denham Springs High School
Denham Springs, LA
05-2010

Some College (No Degree) - Business Management

Southeastern Louisiana University
Hammond, LA

Skills

  • Business Management
  • Project Management
  • Strategic Planning
  • Product branding
  • Sales management
  • Verbal and written communication
  • Customer Relations
  • Marketing
  • Regulatory Compliance
  • Sales Leadership

Certification

  • Level II NDE
  • Class D CDL
  • Level 1 Vibrations Analyst

Timeline

Owner

Two G's
08.2023 - Current

Outside Sales Representative

GL Construction
04.2021 - 03.2022

Lead Technician

Jm Test Systems - Test Equipment Calibration, Sales And Rental
06.2018 - 10.2020

Maintenance Technician

Turner Industries
09.2013 - 01.2017

Lab Technician

Jm Test Systems - Test Equipment Calibration, Sales And Rental
04.2012 - 04.2013

High School Diploma -

Denham Springs High School

Some College (No Degree) - Business Management

Southeastern Louisiana University

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