Experienced with emergency response and rescue operations. Utilizes critical thinking and quick decision-making to ensure safety and efficiency. Track record of effective teamwork and adherence to safety protocols.
Overview
7
7
years of professional experience
Work History
Firefighter
Highland Township Fire Department
Highland, MI
07.2024 - Current
Responded to emergency calls, effectively assessing situations and determining appropriate actions.
Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
Operated firefighting equipment, ensuring readiness for rapid deployment during emergencies.
Trained new recruits on firefighting techniques, safety protocols, and equipment usage.
Service Advisor
Brighton Ford
Brighton, MI
08.2019 - 02.2026
Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
Coordinated service appointments, optimizing schedule for maximum productivity and customer satisfaction.
Developed strong product knowledge to effectively recommend services and solutions to clients.
Trained and mentored junior staff on best practices in service delivery and customer interaction.