Gavin Walker
Miami,United States
Summary
Dependable server with 2+ years experience of successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Server
54th Street Restaurant & Drafthouse
06.2023 - 08.2023
- Maintained a five table section, serving more than 100 guests a night
- Memorized menu with 30+ items along with daily specials
- Operated POS system logging 100+ orders a shift
- Warmly welcomed and attended to guests upon arrival
- Received and accurately recorded food and beverage orders
- Effectively communicated orders to the kitchen staff -
- Delivered food items promptly and professionally -
- Prepared and cleaned kitchen/Dining Room
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
Olive Garden
04.2022 - 07.2022
- Maintained a 4 table section, serving up to 100 guests a night
- Warmly welcomed and attended to guests upon arrival
- Received and accurately recorded food and beverage orders
- Effectively communicated orders to the kitchen staff - Delivered food items promptly and professionally
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Server
Olive Garden
03.2021 - 06.2021
- Maintained a 4 table section, serving up to 100 guests a night
- Warmly welcomed and attended to guests upon arrival
- Received and accurately recorded food and beverage orders
- Effectively communicated orders to the kitchen staff
- Delivered food items promptly and professionally
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained order efficiency and accuracy through clear communication with kitchen staff.
- Server
Education
Bachelor of Business Administration - Finance
Florida International University
2025
High School Diploma -
Saint Mary's
2021
Ronald Reagan High School
2019
Skills
- Communication
- Guest Satisfaction
- Time Management
- Multitasking
- Mathematics
- Cash Handling
- Tenacious Work Ethic
- Professional Responsibility
- Leadership
- Guest Seating
- Natural Leadership
Timeline
Server
54th Street Restaurant & Drafthouse
06.2023 - 08.2023
Server
Olive Garden
04.2022 - 07.2022
Server
Olive Garden
03.2021 - 06.2021
Bachelor of Business Administration - Finance
Florida International University
High School Diploma -
Saint Mary's
Ronald Reagan High School
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