Gavino Figueroa
Irving,TX
Summary
Hardworking and retail sales associate with strong ability in customer service. Offering time management and good work ethic. Highly organized, proactive and punctual with team-oriented mentality.Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.
Overview
2
2
years of professional experience
Work History
Lube Technician
Take 5 Oil Change
Irving, TX
05.2024 - Current
- Attended regular training sessions to stay up-to-date with industry standards.
- Demonstrated excellent problem solving skills when dealing with difficult situations.
- Performed oil changes and lubrication services on a variety of vehicles.
- Greeted customers in a friendly manner upon arrival at the service station.
- Ensured that all tools were properly stored after use in order to maintain a clean working environment.
- Installed new windshield wiper blades and checked tire pressure.
- Checked fluids and maintenance-related parts and topped off or replaced.
Retail Sales Associate
AutoZone
Irving, TX
11.2022 - 05.2024
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Created price tags and merchandise signs for new items.
- Assessed customer product needs and interests in order to best recommend suitable items.
- Used product knowledge to suggest items to match client needs.
- Stocked and cleaned shelves while maintaining neat and orderly store.
Courtesy Clerk
Kroger
Irving, TX
05.2022 - 02.2023
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
- Oversaw collection shopping carts from parking lot to maintain clean, organized area.
- Escorted customers to desired merchandise location.
- Delivered exceptional customer service by greeting customers and directing to desired items.
- Took unwanted items from checkout to proper location.
- Followed best practices for bagging items in reusable, plastic and paper bags.
- Directed customers to product locations throughout store to help find requested items.
Expo /Food Runner
Braum's Ice Cream & Burger Restaurant
Irving, TX
02.2022 - 05.2022
- Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
- Reset tables between guests, refilled condiments and wiped down surfaces.
- Completed final preparations of dishes and quickly delivered items to customers.
- Responded quickly to customer concerns and escalated major issues to management.
- Monitored inventory to provide needed supplies to servers and bartenders.
- Illustrated knowledge of menu and service offerings to educate guests.
Education
High School Diploma -
Jack E Singley Academy
Irving, TX06.2024
Skills
- Efficient and Courtesy
- Teamwork and Collaboration
- Effective Communication
- Store Cleaning
- Dependable and Reliable
- Bagging Proficiency
- Efficient and Detail-Oriented
- Basic Math
- Good Work Ethic
Languages
- Spanish
- English
Timeline
Lube Technician
Take 5 Oil Change
05.2024 - Current
Retail Sales Associate
AutoZone
11.2022 - 05.2024
Courtesy Clerk
Kroger
05.2022 - 02.2023
Expo /Food Runner
Braum's Ice Cream & Burger Restaurant
02.2022 - 05.2022
High School Diploma -
Jack E Singley Academy