Gavino Lopez Gonzalez
Antioch,CA
Summary
Experienced with enhancing customer interactions to boost loyalty and sales. Utilizes effective communication and problem-solving strategies to address customer needs. Track record of maintaining high levels of customer satisfaction and achieving sales targets consistently. Organized retail professional prepared to excel in supervisory capacity. Proven ability to manage store functions efficiently and support team members in achieving operational goals. Known for reliability and adaptability, effectively managing changing priorities and maintaining store standards. Skills include team leadership and operational oversight.
Overview
7
7
years of professional experience
Work History
Youth Soccer Coach
Delta Youth Soccer League
05.2018 - Current
- Promoted good sportsmanship and fostered a positive team environment by modeling respectful behavior both on and off the field.
- Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
- Developed strong communication channels with parents, providing regular updates on player progress and addressing concerns promptly.
- Provided mentorship to players, fostering personal growth alongside athletic development through guidance on topics such as leadership, teamwork, and discipline.
Brand Representative (Part-Time)
Hollister.Co
08.2023 - 01.2024
- Completed floorsets, filled floor, and rang up customers.
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Enhanced sales performance through effective communication of product features and benefits.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
Key Holder (Part-Time)
Hollister.Co
01.2024 - 08.2024
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Managed store personnel by delegating tasks and supervising daily operations.
In-Store Shopper (Full Time)
Sprouts Farmer Market
01.2024 - 11.2024
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Demonstrated speed and accuracy in order item selection.
Meat Department Clerk (Full Time)
Sprouts Farmer Market
05.2024 - 11.2024
- Wrapped, weighed and filled product with efficiency to manage high volume of customers.
- Packaged meat products securely using appropriate wrapping materials to ensure freshness during transport home from store by customers.
- Followed proper safety, handling, and cross-contamination procedures.
- Maintained a clean and organized meat department workspace, ensuring product quality and safety for consumers.
Home Theater Sales Associate (Part Time)
Best Buy
10.2024 - Current
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Prepared merchandise for sales floor by pricing or tagging.
- Utilized well-honed interpersonal and people skills to approach customers, engaging in conversation to promote products.
- Increased sales revenue by effectively demonstrating and explaining product features and benefits.
Education
High School Diploma -
Antioch High School
Antioch, CA05-2018
Certificate of Achievement - Health, Diet, & Wellness
Diablo Valley College
Pleasant Hill, CA12-2023
Associate of Science - Business
Diablo Valley College
Pleasant Hill, CA05-2026
Skills
- Cash handling
- Client relationship building
- Sales assistance
- Interpersonal and written communication
- Brand awareness
- Sales expertise
- Training and mentoring
- Physical fitness
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Home Theater Sales Associate (Part Time)
Best Buy
10.2024 - Current
Meat Department Clerk (Full Time)
Sprouts Farmer Market
05.2024 - 11.2024
Key Holder (Part-Time)
Hollister.Co
01.2024 - 08.2024
In-Store Shopper (Full Time)
Sprouts Farmer Market
01.2024 - 11.2024
Brand Representative (Part-Time)
Hollister.Co
08.2023 - 01.2024
Youth Soccer Coach
Delta Youth Soccer League
05.2018 - Current
High School Diploma -
Antioch High School
Certificate of Achievement - Health, Diet, & Wellness
Diablo Valley College
Associate of Science - Business
Diablo Valley College
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