Experienced worker, with 10 years experience in the warehouse industry, ready to take on any task to help an organizations mission to succeed.
Overview
11
11
years of professional experience
Work History
Inventory Control Specialist
Holy Cross
05.2024 - Current
Using handheld devices, scan bin barcodes in hospital supply rooms that have insufficient supplies. Return to the warehouse to physically pull those items and place them is corresponding supply rooms and bins.
Breaking down pallets of new supplies that are delivered everyday. Placing those items in the right bins and FIFO all inventory.
Answering numerous phone calls from nurses about supplies that are needed.
Deliver any UPS, FedEx, or courier packages to the right hospital departments or administrator.
Tiding the warehouse after each work day; sweeping or clearing up any empty boxes that are around.
WAREHOUSE ASSOCIATE
EASTMAN PERFORMANCE FILMS
12.2013 - 04.2024
Maintain health and safety compliance in accordance with company policy
Prepare orders by processing requests: Pull accurate materials and place them in the appropriate area of shipping or customer pickups; load and unload trucks as necessary
Checks deliveries from vendors against purchase requisitions to ensure accurate materials are received in
Maintain inventory controls through minimizing material damage and ensuring order accuracy
Communicating with the front office team about material shortages so as to inform all customers
Ability to organize the warehouse and maintain storage locations
Establish, maintain and promote high standards of customer service
Execute quarterly cycle counts to check the correctness of inventory
Complete clerical duties pertaining to SOP's and spot checking small items.
Consistently met or exceeded productivity targets maintaining high standards for quality and safety.
WAREHOUSE ASSOCIATE
BEST BUY
10.2022 - 11.2022
Picking items using store wireless scanners for customer pickups and shipping orders
Nightly stock replenishment; bringing needed stock onto showroom floor and placing overflow showroom items back to warehouse area.
Setup showroom floor prior to next day opening and cleaning daily
Breaking down pallets of new products from trailers when arriving in warehouse.
Rearranging products in warehouse for easy accessibility
Answering customer questions about products that was inquired about.
Performing clerical duties pertaining to customer pickups and warehouse.
Consistently lifted materials weighing as much as 45 pounds.
CUSTOMER SERVICE REPRESENTATIVE
IQOR
08.2013 - 12.2013
Answering customer calls on daily.
Helping customers with billing issues.
Informing customers about newer plans, promotions, and devices.
Go through troubleshooting steps with customers if devices are not working properly.
If troubleshooting isn't successful, transfer calls to technical support was needed.
Resolved customer complaints with empathy, resulting in increased loyality and repeat business.
Achieved a score of 6 out of 6 on most calls from customers.
Education
Some College (No Degree) - Management Information Systems
FLORIDA MEMORIAL UNIVERSITY
Miami Gardens, FL
HIGH SCHOOL DIPLOMA - Typing and Programming
MIAMI CAROL CITY SENIOR HIGH
MIAMI GARDENS, FLORIDA
06.2000
Skills
SAP MICROSOFT OFFICE ADOBE PHOTOSHOP INVENTORY CONTROL WAREHOUSE MANAGEMENT WAREHOUSE OPERATIONS STAGING PRODUCTS CUSTOMER SERVICE PURCHASE REQUISITIONS LEADERSHIP SKILLS TEAMWORK WORK INDEPENDENTLY CYCLE COUNTING INVENTORY MONITORING INVENTORY CONTROL ORDER FULFILLMENT SHIPPING AND RECEIVING HANDHELD SCANNER OPERATION MAINTAING STOCK LEVELS INVENTORY MONITORING MAINTAINING STOCK LEVELS SHIPMENT PROCESSING
References
Available upon request.
Timeline
Inventory Control Specialist
Holy Cross
05.2024 - Current
WAREHOUSE ASSOCIATE
BEST BUY
10.2022 - 11.2022
WAREHOUSE ASSOCIATE
EASTMAN PERFORMANCE FILMS
12.2013 - 04.2024
CUSTOMER SERVICE REPRESENTATIVE
IQOR
08.2013 - 12.2013
Some College (No Degree) - Management Information Systems