Gavyn Coulter

Vat Man

Miller Radiator

09.2024 - Current

Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.

Sales Associate

Dollar General Market

12.2023 - 02.2024

Helped customers find specific products, answered questions, and offered product advice
Greeted customers and provided exceptional customer service
Engaged customers in friendly, professional dialogue to determine needs
Performed cashier duties such as accepting payments, issuing receipts and counting money back change
Handled customer complaints in a professional manner
Answered incoming telephone calls to provide store, products and services information
Worked with fellow sales team members to achieve group targets
Assisted customers with product selection, sizing and styling
Maintained cleanliness of store environment including floors, windows, displays
Developed trusting relationships with customers by making personal connections
Provided accurate information about products, prices and services
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
Collected payments and provided accurate change
Assisted teammates with sales-processing tasks to meet daily sales goals
Maintained up-to-date knowledge of store merchandise and policies
Completed daily recovery tasks to keep areas clean and neat for maximum productivity
Built and maintained relationships with peers and upper management to drive team success
Assessed customer needs to provide assistance and information on product features
Restocked shelves as needed to ensure sufficient inventory levels
Stocked shelves and supplies and organized displays to focus customer attention on specific items
Recommended, selected and located merchandise based on customer desires
Opened and closed cash registers by counting money, separating charge slips and balancing drawers
Computed purchases and received and processed cash or credit payment
Cleaned shelves, counters and tables to maintain organized store
Ticketed, arranged and displayed merchandise to promote sales
Described merchandise and explained use, operation and care
Placed special orders or called other stores to find desired items
Bagged or packaged purchases and wrapped gifts
Watched for and recognized security risks and thefts to prevent or handle situations
Prepared merchandise for purchase or rental
Maintained records related to sales for store management
Organized stockroom shelves according to size, color or style
Trained new team members in cash register operation, stock procedures, and customer services
Sold various products by explaining unique features and educating customers on proper application or usage
Processed transactions using a point-of-sale system
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
Used technology resources to assist customers in locating and selecting items
Upsold additional items based on customer interests and needs
Demonstrated product features and benefits for customers' needs
Received and displayed product shipments on store retail shelves upon delivery
Developed promotional strategies to increase sales volume
Attended weekly team meetings to review performance goals and objectives
Tracked company inventories, moved excess stock and arranged products to improve sales
Conducted inventories on a regular basis to track stock levels
Analyzed customer feedback data to recommend improvements in service quality
Adhered to company initiatives and achieved established goals
Increased purchase amounts by cross-selling with similar products
Collaborated with management teams to develop innovative marketing strategies
Ensured compliance with all safety regulations while handling hazardous materials
Suggested ideas for improving store operations and increasing profits
Tracked sales performance metrics to identify trends in the market place
Reviewed files, recordings and other documents to obtain information to respond to requests
Greeted customers to determine wants or needs
Scheduled shifts for fellow associates during peak traffic times
Answered store and merchandise questions and led customers to wanted items
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items
Organized store by returning merchandise to proper areas and restocked displays
Maintained knowledge of sales and promotions, return policies and security practices

Sales Associate

Loves Travel Stop

07.2023 - 09.2023

Helped customers find specific products, answered questions, and offered product advice
Greeted customers and provided exceptional customer service
Engaged customers in friendly, professional dialogue to determine needs

Cashier Assistant

Marcos's Pizza

06.2022 - 07.2022

Maintained cleanliness of checkout areas and completed other general cleaning duties as assigned
Interacted politely with customers to promote quality service during checkout
Swept and mopped front end during shifts to maintain professional appearance
Answered customers' questions concerning location, price and use of merchandise
Greeted customers and provided assistance in locating items
Received payment by cash, check, credit cards, vouchers or automatic debits
Greeted customers promptly and responded to questions

Summary

Overview

Work History

Vat Man

Sales Associate

Sales Associate

Cashier Assistant

Education

High School Diploma - English, Math, Economics

Skills

Timeline

Vat Man

Sales Associate

Sales Associate

Cashier Assistant

High School Diploma - English, Math, Economics

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