Gavyn Rowlette
Burlington
Summary
Professional with strong communication skills and meticulous attention to detail, excelling in food preparation and product upselling. Demonstrates exceptional customer service, effective time management, and multitasking capabilities. Recognized for delivering high-quality food and outstanding service consistently.
Overview
3
3
years of professional experience
Work History
Sandwich Artist
Subway
Twin Lakes
12.2022 - 07.2025
- Prepared sandwiches according to customer specifications and menu standards.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Managed inventory by tracking ingredient levels and restocking supplies as needed.
- Provided excellent customer service by greeting guests and taking orders promptly.
- Operated kitchen equipment safely, including grills, slicers, and toasters.
- Collaborated with team members to ensure efficient food preparation and service.
- Followed health and safety guidelines to ensure food quality and sanitation standards.
- Assisted in training new staff on sandwich preparation techniques and procedures.
- Completed opening, closing, and shift change tasks by following company guidelines.
- Maintained cleanliness of work area throughout shift.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Used POS system and cash register to receive payments by cash, check, credit card, and voucher.
- Kept customer and food preparation areas clean and well-organized.
- Restocked counter supplies and condiment stations, cleaned windows, and emptied trash cans during slow periods.
- Sanitized food storage and preparation areas to comply with food health and safety requirements.
- Communicated effectively with co-workers regarding customer needs and concerns.
- Assisted team members during peak hours when necessary.
- Stored food properly to prevent spoilage, cross-contamination and illnesses.
- Greeted customers and provided product knowledge.
- Checked expiration dates on products to ensure freshness of items served to customers.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Assisted in the training of new staff members on proper sandwich-making techniques.
- Verified that prepared food met quality standards prior to serving it to customers.
- Stocked shelves with products and supplies.
- Monitored temperature of freezers and coolers throughout shift.
- Organized inventory for efficient restocking of products.
- Verified orders and bagged items for easy transport.
- Communicated with customer to provide menu offering details and assist with decision-making.
- Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
- Informed customers of regular deals or monthly specials to upsell orders.
- Answered guest questions, delivering most accurate, and updated information available.
- Trimmed meats and cheeses for sandwiches as needed.
- Upsold additional items to increase store profits.
- Inspected equipment regularly for proper functioning and sanitation standards.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Scrubbed and polished counters to remove debris and food.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
Cashier
Dollar General Market
Twin Lakes
07.2022 - 12.2022
- Processed customer transactions efficiently at Dollar General Market.
- Handled cash, credit, and debit payments accurately.
- Stocked shelves and ensured product availability for customers.
- Collaborated with team members to improve customer service experiences.
- Resolved customer concerns promptly to enhance satisfaction levels.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Assisted customers with product inquiries and store navigation.
- Maintained a clean and organized checkout area regularly.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
Marketing
University of Wisconsin, Parkside
Kenosha, WI02-2028
High School Diploma -
Wilmot Union High School
Wilmot 06-2024
Affiliations
- fishing
- exploring
- camping
- gaming
Languages
English
Professional
References
References available upon request.
Timeline
Sandwich Artist
Subway
12.2022 - 07.2025
Cashier
Dollar General Market
07.2022 - 12.2022
Marketing
University of Wisconsin, Parkside
High School Diploma -
Wilmot Union High School
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