Successfully launched the mobile web version of Lucidchart through collaboration with a cross-functional agile team, adapting web-based functionalities for mobile use.
Conduct user interviews and usability testing to identify areas for product improvement, then communicated research insights to the entire UX team via written reports.
Develop and document responsive design style guidelines to maintain design consistency across the team.
UX Designer
University of Michigan
Ann Arbor, MI
08.2023 - Current
Develop wireframes, prototypes, and mockups for a senior-friendly mobile map application.
Conduct research on 10 relevant literature sources and WCAG guidelines to ensure accessibility for seniors.
Design a user testing framework including tasks, usability attributes, and interview questions to gather quantitative and qualitative data.
UX Design Intern
Lucid Software Inc.
Salt Lake City, UT
05.2023 - 08.2023
Designed and implemented the commenting feature for mobile, resulting in a 403% increase in feature utilization and a 572% boost in user engagement.
Optimized the user experience for product AI during a company hackathon, leading to its seamless integration into a live product release.
UX Designer
Withmind
Seoul, South Korea
10.2021 - 07.2022
Redesigned the AI interview performance report for both web and app platforms, resulting in acquisition of 1,000+ users and 200% increase in user engagement within 3 months of its launch.
Conducted competitive analysis and interviewed 5 internal stakeholders to identify key issues and needs for the performance report and translate them into design solutions.
Worked closely with developers throughout the software development life cycle to ensure the implementation of intended user experience.
Education
Master of Science - Information, Focus in UX Research & Design
University of Michigan
Ann Arbor, MI
05-2024
Bachelor of Science - Cognitive Science, Double Major in Art History
Vanderbilt University
Nashville, TN
08-2020
Skills
Wireframing and Prototype Design
User Research
Usability and Accessibility
Adobe Photoshop, Illustrator, and InDesign
Usability Testing
Adobe Creative Suite
Interpersonal Communication
Responsive Design
Figma
HTML 5
CSS
Javascript
Python
SQL
Timeline
UX Design Specialist
Lucid Software
08.2023 - Current
UX Designer
University of Michigan
08.2023 - Current
UX Design Intern
Lucid Software Inc.
05.2023 - 08.2023
UX Designer
Withmind
10.2021 - 07.2022
Master of Science - Information, Focus in UX Research & Design
University of Michigan
Bachelor of Science - Cognitive Science, Double Major in Art History