Summary
Overview
Work History
Education
Skills
Timeline
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Gay Schoeff

Bluffton

Summary

Dynamic and results-oriented professional with a proven track record in educational support at Bluffton Harrison and comprehensive management skills from running Schoeff All Occasion Party Rental. Excelled in fostering collaborative teamwork and building relationships, while effectively communicating and maintaining high standards of service. Demonstrated ability to negotiate contracts and enhance community involvement, showcasing a blend of hard and soft skills.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

21
21
years of professional experience

Work History

Teacher's Assistant

Bluffton Harrison
06.2022 - 11.2024
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Copied, organized and distributed classroom assignments or other paperwork.

Front Desk Concierge

Woodlands Retirement Home
02.2016 - 11.2021
  • Handled guest complaints promptly, ensuring swift resolution and fostering positive relationships with customers.
  • Assisted guests with reservations, modifications, and cancellations in a courteous and professional manner.
  • Enhanced customer satisfaction by providing timely and accurate information on hotel facilities and services.
  • Managed phone lines efficiently, directing calls to the appropriate departments or taking messages as needed.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Provided knowledgeable recommendations for local attractions, dining options, and transportation services to enhance guest experiences.
  • Maintained a clean and organized front desk area, contributing to a welcoming atmosphere for guests.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Created welcoming and comfortable environment for guests.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.
  • Handled customer complaints to satisfy and retain guests.

Own Business

Schoeff All Occasion Party Rental
01.2004 - 02.2014
  • Maintained compliance with state regulations through diligent monitoring of town policies, procedures, and ordinances.
  • Negotiated contracts with vendors for cost-effective goods and services that benefit the town''s operational needs.
  • Developed and managed annual budgets, maintaining fiscal responsibility and ensuring efficient allocation of resources.
  • Reviewed and revised town ordinances, ensuring they remained up-to-date and in line with state and federal laws.
  • Managed staff scheduling efficiently so that all departments were adequately staffed at all times without compromising service quality.
  • Promoted transparency in government operations by providing timely reports on town activities to elected officials and the general public.
  • Managed human resources functions such as hiring, training, performance evaluations, and conflict resolution to maintain a high-performing team.
  • Boosted employee morale and productivity by fostering a supportive work environment with open communication channels.
  • Oversaw the planning and execution of municipal events, bolstering community spirit and involvement.
  • Established strong working relationships with local businesses, resulting in increased collaboration on community projects.
  • Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
  • Stayed up-to-date on State laws and licensing requirements to complete accurate and efficient reviews.

Education

Associate Of General Studies -

Bluffton Harrison
Bluffton, IN
05.1975

Skills

  • Positive attitude
  • Effective communication
  • Calm and patient demeanor
  • Collaborative teamwork
  • Relationship building

Timeline

Teacher's Assistant

Bluffton Harrison
06.2022 - 11.2024

Front Desk Concierge

Woodlands Retirement Home
02.2016 - 11.2021

Own Business

Schoeff All Occasion Party Rental
01.2004 - 02.2014

Associate Of General Studies -

Bluffton Harrison

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Gay Schoeff