Gayane Ghurshudyan
Glendale,CA
Summary
Dynamic and results-oriented professional with experience at Converse Bank, excelling in customer service and cash handling. Demonstrated ability to enhance customer satisfaction through exceptional assistance and team collaboration. Known for outstanding work ethic, integrity, and a proven track record of improving customer satisfaction. Skilled in fostering positive customer relations and executing financial transactions with accuracy and speed.
I also deal with business promotion and marketing.
Overview
4
4
years of professional experience
Work History
Cashier , Teller
Converse Bank
Armenia, Yerevan
02.2022 - 07.2024
- Handled daily cash, check, and credit card transactions with excellent accuracy levels.
- Processed customer transactions promptly, minimizing wait times.
- Built relationships with customers to encourage repeat business.
Online Orders Department
Parma Supermarket
Yerevan
01.2021 - 01.2022
- Assisted customers with product and service selections.
- Processed credit and debit card transactions via phone.
- Communicated with customers to address order inquiries, changes and cancellations.
- Recommended merchandise and services that would meet customer needs.
SMM Intern
PR Focus Marketing Company
Armenia, Yerevan
04.2020 - 12.2020
- Generated leads with attention-grabbing visuals and ad campaigns.
- Improved online customer engagement through relevant content creation.
- Researched current trends and best practices to develop impactful campaigns.
- Used various market research tools to gather, analyze and interpret data.
Education
Bachelor of Science - Business Management
National Polytechnic University of Armenia
Yerevan06-2020
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Team collaboration
Languages
Armenian
Native or Bilingual
English
Professional Working
Russian
Professional Working
Timeline
Cashier , Teller
Converse Bank
02.2022 - 07.2024
Online Orders Department
Parma Supermarket
01.2021 - 01.2022
SMM Intern
PR Focus Marketing Company
04.2020 - 12.2020
Bachelor of Science - Business Management
National Polytechnic University of Armenia
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