Gayathri Ganapathy
Rosemount,MN
Summary
Dynamic Banking Assistant with HDFC Bank, recognized for delivering exceptional customer service and managing high-volume transactions with precision. Proficient in credit analysis and relationship building, I consistently ensured compliance with banking regulations while fostering a positive client experience. Known for my attention to detail and problem-solving abilities, I thrive in fast-paced environments.
Work History
Banking Assistant
HDFC Bank
- Managed customer service inquiries and pinpointed and implemented proper path to resolution.
- Provided exceptional customer service, contributing to a positive reputation for the bank.
- Managed high-volume transactions accurately, ensuring minimal discrepancies in daily reconciliations.
- Imaged banking and loan documents, created computerized placeholders and built comprehensive electronic credit files.
Education
Bachelor Of Commerce - Business Accountancy
03.2010
Skills
- Teller transactions
- Credit analysis
- Account servicing
- Loan processing
- Transaction processing
- Communicating bank services
- Clerical banking support
- Account confidentiality
- Data entry
- Customer service
- Reliable and responsible
- Cash handling
- Team cooperation
- Honest and dependable
- Customer Service-oriented
- Attention to detail
- Cash handling and management
- Financial statements
- Staff assistance
- Exceptional customer service
- Information processing
- Bilingual in language
- Analytical thinking
- Compliance, banking laws, and regulations
- Identity verification
- Payment processing
- Customer loan processing
- Relationship building
- Loans
- Account security
- Signature verification
- Positive attitude
- Teamwork
- Problem-solving
- Time management
- Multitasking
- Multitasking Abilities
- Excellent communication
- Customer service excellence
- Active listening
- Recordkeeping and documentation
- Professional ethics
- Task prioritization
Languages
Hindi,Tamil,kannada,coorgy,English
Native or Bilingual
Timeline
Banking Assistant - HDFC Bank
Mangalore University - Bachelor Of Commerce, Business Accountancy
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