Gayathri Hariganesan
Sunnyvale,CA
Summary
Senior Software Developer with expertise in Java, ReactJS, SpringBoot and RESTful WebServices. 5+ years of experience in troubleshooting, resolving customer inquiries, and providing prompt customer service. Appreciated for improving customer satisfaction by quickly resolving technical issues.
Overview
10
10
years of professional experience
Work History
Development - Intuit Secure Browsing Tools
Cognizant Technology Solutions
06.2023 - 08.2023
- Involved in requirement analysis
- Involved in requirement analysis discussion.
- Propose UI design for new webpages. Develop components in ReactJS.
- Guide a team of 2 for development.
- Provided estimates for feature enhancements.
Support and Development - Intuit Global Payments
Cognizant Technology Solutions
06.2020 - 06.2023
- Involved in requirement analysis
- Analyze the issue and provide resolution on the jira ticket.
- Troubleshoot the issue with the customer on call if required.
- Analyze the customer feedback provided in the tickets to understand their pain points and requirements. Propose a business solution to the Manager.
- Making the code change for the same and deploy in production environment if the customer is happy with the proposed solution
- Provided estimates for feature enhancements
- Code changes to consume and process the messages from AWS queue, worked on creating message attributes
- Monitoring the logs and dashboard to get to know the issues that the customer gets impacted upon and take proactive measures
- Creating alerts for proactive monitoring purposes
- Implemented enhancements in the existing application using React
- Handled a team of 4 people, guided them in delivering the quality results.
Team Lead
Cognizant Technology Solutions
11.2017 - 05.2018
- Analyzing the code flow both functionally and technically
- Sorting out all the possible test cases for the functionality
- Preparing Reverse engineering document for the functionality which covers all the business rules, web service calls, database calls and front end validations
- Review the documents for my team and set up a review meeting and discuss all the possibilities to deliver clear document
- Prepared and maintained release tracker, status calls
- Review the functionality design document.
Back End Developer
Cognizant Technology Solutions
12.2013 - 08.2015
- Application Developer. Develop REST and SOAP services.
- Analyzed the business requirements
- Prepared the Impact analysis, clarification, Flow documents
- Integration of UI and service end changes
- Prepared the test plans and performed Integration and Unit testing
- Technology upgrade and performance tuning of the code
- Code review and refactor.
Education
B.E -
Dr.Mahalingam College of Engineering And Technology, Anna University
12th Standard -
Nirmala Matha Convent Matriculation Higher Secondary School, State Board
10th Standard -
Corporation Girls Higher Secondary School, State Board
Skills
- Developement - JAVA, REST API, Spring Boot, AWS Messaging, Kafqa, ReactJs
- Support - Customer Support and Developer Support
Sdlc Methodologies
Waterfall, Iterative, Agile (Scrum/Kanban)
Cicd Pipelines
Experience in Jenkins CICD pipelines for code deployment and release
Aws Experience
Beginner in using AWS. Experience in using AWS Messaging services and S3 storage/retrieval services
Personal Information
- Father's Name: R.Hariganesan
- Date of Birth: 12/13/88
Timeline
Development - Intuit Secure Browsing Tools
Cognizant Technology Solutions
06.2023 - 08.2023
Support and Development - Intuit Global Payments
Cognizant Technology Solutions
06.2020 - 06.2023
Team Lead
Cognizant Technology Solutions
11.2017 - 05.2018
Back End Developer
Cognizant Technology Solutions
12.2013 - 08.2015
B.E -
Dr.Mahalingam College of Engineering And Technology, Anna University
12th Standard -
Nirmala Matha Convent Matriculation Higher Secondary School, State Board
10th Standard -
Corporation Girls Higher Secondary School, State Board
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