Gaye Anderson

Sr. Manager Medical Outcomes

Healthfirst

New York, NY

05.2003 - 04.2024

Collaborated effectively with a diverse team to achieve goals and resolve product and service-related challenges.
Contributed to the success of the department by providing assistance in routine research, investigations, and special projects
Collaborated with physicians to evaluate conditions and create customized treatment plans aimed at alleviating symptoms, enhancing functionality, and preventing disease advancement.
Enhancing outcomes and satisfaction through the implementation of strategic plans
Supervised and managed staff effectively.
Met with CEO/Presidents/Medical Directors of hospitals and local practices to discuss patient care levels
Conducted analysis of healthcare utilization trends to find opportunities for cost savings
Engaged in outreach activities and meetings to bridge the gap between community leaders, Community Board Organizations, and available health insurance opportunities for constituents.
Provided guidance to junior staff regarding organizational business processes, customer service standards, and quality assurance protocols.
Analyzed market research survey data to identify trends and generate insights that drive organizational growth.
Developed in-depth project progress reports for senior leadership assessments.
Established strong partnerships with key stakeholders such as customers, suppliers, and regulatory bodies.
Effectively communicated and guided departmental heads in making resource allocation decisions based on strategic direction.
Represented the organization as a knowledgeable speaker on relevant topics during conferences and trade shows.