Gayla Crago
Florence
Summary
Dedicated professional with a strong background in child support and crematory management. Proven expertise in leadership, confidentiality, and supporting families. Committed to enhancing community well-being through effective problem-solving and interpersonal skills.
Overview
13
13
years of professional experience
Work History
Child Support Case Worker
Florence County
05.2014 - 06.2018
- Responsible for ~50% of the cases in the child support agency.
- Participated in court cases where I would represent the child support agency.
- Worked with non custodial parents to help them to find employment.
- Responsible for creating court documents for court cases.
- Monitored the financial responsibilities of non custodial parents and took actions on defaults.
Crematory Manager
Jacobs Funeral Homes
08.2005 - 04.2014
- Responsible for two separate crematories (human and pets) as well as performed cremations.
- I took great pride in working with loved ones and fulfilling the deceased's final wishes.
- Procured the paperwork that was required to perform all cremations.
- Assisted with removals of the deceased.
- Met with the coroner to ensure the proper paperwork was documented for the cremation to be completed.
- Supervised and managed employees so that all cremations were completed and returned to the families and veterinary clinics in a timely manner.
- Transported deceased remains to other facilities as needed.
- I assisted with funerals and burials.
- Designed and ordered the monuments as well as scheduled the placing of monuments at area cemeteries.
- Confidentiality was a top priority in all of my responsibilities.
Education
No Degree - Fashion Merchandising
NWTC
Green Bay, WI05.1989
High School Diploma -
Goodman/Armstrong Creek School District
Goodman, WI06.1987
Skills
- Certification for Crematory Operator
- Won an award from the State of Wisconsin for our local agency's performance while working at the Florence Country Child Support Agency
- First Responder with the Florence County Volunteer Rescue Squad
Timeline
Child Support Case Worker
Florence County
05.2014 - 06.2018
Crematory Manager
Jacobs Funeral Homes
08.2005 - 04.2014
No Degree - Fashion Merchandising
NWTC
High School Diploma -
Goodman/Armstrong Creek School District