Gayla Malek
Savannah,GA
Summary
Strategic professional with proven success in enhancing business operations through meticulous attention to detail and a proactive approach. Demonstrated ability to streamline processes and improve workflows, resulting in increased team efficiency. Strong multitasking skills in high-pressure environments, coupled with effective communication to drive team performance and support organizational objectives.
Overview
16
16
years of professional experience
Work History
Team Leader
Target
06.2024 - 09.2025
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Established clear expectations for employees, providing guidance when needed.
- Met time expectations for all guest orders
Assistant Operations Manager
Maersk
09.2021 - 11.2023
- Helped with the start-up of 2 new buildings in the Savannah area for Maersk.
- Oversee and direct the shift operations to achieve the highest level of safety and productivity.
- Collaborate with cross-functional teams to identify areas of improvement and implement solutions for optimal performance.
- Coordinated logistical activities such as transportation scheduling or material handling services.
Operations Manager
FedEx Ground
08.2016 - 08.2019
- Managed QA staff regarding resolution of loss, stolen, damaged packages.
- Followed customer directives while maintaining company SOP.
- Process improvement for high standards and efficiency.
- International package compliance.
- Proper handling and documentation of hazmat packages through the warehouse and for truck transportation.
Operations Administrator
FedEx Ground
09.2009 - 08.2016
- Customer Service which included use of Microsoft Office Suite.
- Driver dispatch/driver check-in, while maintaining driver qualification files.
- Hazmat/international package compliance.
Education
Business
Spokane Community College
Spokane, WASkills
- Effective communication
- Performance improvement
- Time management
- Logistics coordination
- Workflow management
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Staff training
- Work Planning and Prioritization
Timeline
Team Leader
Target
06.2024 - 09.2025
Assistant Operations Manager
Maersk
09.2021 - 11.2023
Operations Manager
FedEx Ground
08.2016 - 08.2019
Operations Administrator
FedEx Ground
09.2009 - 08.2016
Business
Spokane Community College