Gayla Stewart
Syracuse,UT
Summary
Eighteen plus years in aerospace and automotive engineering industries as a cross-functional collaborator who excels in developing successful teams by motivating and engaging team members to meet personal and organizational objectives. Highly skilled Operation, Production, and Program Manager well-versed in root-cause analysis, operational and process improvements, and cost / material waste reductions. I am able to adeptly identify areas of concern and devise operational enhancements and quality improvements using lean manufacturing strategies.
Overview
20
20
years of professional experience
Work History
Manufacturing Production Manager
WAVE Charging, By Ideanomics
06.2022 - Current
- Streamlined manufacturing processes resulting in a 20% increase in efficiency and a 15% decrease in production costs.
- Implemented cost-saving measures, reducing production costs by 15% while maintaining quality standards and meeting production targets.
- Define requirements for strategic daily operations the implementation of new strategies and initiatives to meet and exceed company requirements and customer expectations.
- Scheduling of production staff based on business needs, staff skill set and material availability.
- Maximized customer satisfaction by closely working with customers as well as project managers to ensure on-time product delivery and effective communication.
- Evaluating personnel and equipment resources to ensure continued production and minimal downtime.
- Implement policies and procedures relating to manufacturing best practices while balancing the fast changing needs of a startup R&D environment without compromising safety or quality.
- Developed detective controls & predictive indicators, leading to 15% reduction in waste and $100k in cost savings annually. Monitored performance against original assumptions, resulting in 95% accuracy rate in forecasting and improved decision making.
- Managed cross-functional teams for successful project completion and timely delivery.
- Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
- Assessed risk factors within the business environment proactively, implementing contingency planning measures accordingly as needed to mitigate potential disruptions or setbacks in daily operations proceedings.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Operations Manager
GXO (formerly XPO)
08.2021 - 06.2022
- Responsible for achieving employee, and customer satisfaction through effective people leadership and coaching, organization of tasks, and the ability to handle an ever-changing environment
- Work collaboratively with various departments, including Contracts/Legal, Account Management, Accounting/AP/ AR, IT, Sales, Solutions, Procurement, Executive Management, Operations Planning and Reporting, Real Estate, and New Site Implementation teams to develop and deploy efficient solutions to processes impacting account financial results
- Define requirements for transportation operations and ensure the implementation of new strategies and initiatives to effectively meet and exceed company requirements and customer expectations
- Ensure profitability targets are being met; lead a team responsible for and implementing strategies and metrics to ensure process commonality, standardized visibility, and continuity across disciplines
- Develop and deploy transportation operational, management, and financial solutions, and establish business controls and processes to support regional transportation operations
- Identify and deploy a broad range of customer cost-saving initiatives through established processes
- Define, deploy, and monitor corrective action plans that reduce risk and mitigate process errors Design and deliver standard reporting and analytical tools to support
- Operations Management, E-Commerce Management and Executive Management using a variety of software, including Power BI, Excel, PowerPoint, and other financial planning software
- Interpret large volumes of operational data, report on accuracy and trends.
Operations Site Manager
Albany International (formerly Harris Corporation/Exelis)
01.2015 - 05.2021
- Accountable for a Salt Lake site location generating $45M+ in annual sales while managing multiple direct as well as indirect reports, encompassing 120+ employees
- Devised business and technology strategies to create new and streamline existing KPIs, reporting, and analysis systems
- Developed quality management systems and standards, SOPs, best industry practices, and lean improvement programs with deep considerations for corporate and regulatory requirements
- Oversaw financial management activities including budget management, accounting, and payroll
- Team Leader for a $7M, facility-wide renovation capital expenditure project
- Supported the Corporate ERP Implementation Committee through the generation of status reports regarding strategy and initiative effectiveness and providing corrective actions for the new system
- Spearheaded the implementation of short- and long-term strategies to achieve business objectives, plans, and profitability goals
- Analyzed strategic, core, and support processes; recommends changes to streamline processes, implements policies and standards to regulate operating procedures and logistics
- Recruited, hired, and trained team members on the application of projects, customer relations, and service while providing coaching and performance feedback
- Enforced security policies and procedures to protect company assets from theft, loss, and damage.
Operations Manager
Albany International (formerly Harris Corporation/Exelis)
01.2014 - 01.2015
- Responsible for the overall well-being of the company's operations with a big-picture perspective
- Liaised between senior leadership and key leaders across departments
- Guided individuals across diverse business disciplines to formulate and track the completion of individual tasks
- Analyzed difficulties and made critical decisions to synergize the company’s best interests with singular departmental achievements
- Handled conflict resolution between employees against set policies and standards in place.
Productions Operations Supervisor
Albany International (formerly Harris Corporation/Exelis)
01.2013 - 01.2014
- Oversaw all activity of multiple, specific production departments
- Observed and analyzed overall efficiencies of the departments to ensure production goals and scrap rate requirements were met
- Reported findings to upper management as required, based upon severity of impact and risk
- Planned the department budget and oversaw inventory requirements
- Responsible for leading and supervising a production team of Technicians
- Evaluate performances and delivering positive or critical feedback to ensure employee growth and direction was aligned with work-cell objectives
- Reported on department metrics to directors and other upper management members; developed strategies and methodologies to increase KPI metrics and overall performance
- Provided elevated customer support for internal and external stakeholders regarding issues with daily operations; devised solutions for customers ensuring their needs were met
- Collaborated in the development the Utah Aerospace Pathways to Success Program to inspire local youth to expand their knowledge and skills in the aerospace industry
- Recruited and trained multiple students that have since progressed to supervisors and leaders in the industry.
Production Supervisor
ATK Space Systems
01.2004 - 01.2013
- Managed the maintenance of quality control standards and the elimination of downtime to maximize revenue
- Collaborated with internal departments to maximize operational efficiency across production and administrative areas
- Set-up, adjusted, and maintained machines to maintain peak production levels while maintaining daily demands and goals
- Reviewed employee performance daily to identify and rectify areas of improvement while enhancing productivity
- Applied multiple strategies to locate and correct root-cause issues negatively impacting the production performance
- Addressed performance and production issues to determine, devise, and implement optimal solutions to prevent waste of resources and maintain schedules.
Education
Business
Skills
Process Improvement
Quality Operating Systems
Manufacturing and Lean Production
Project Management, Strategic Operations
Vendor Relationship Management
Data Fidelity
Program Status Reporting
Risk Mitigation
Safety and Health Standards
Corrective Action Planning
SharePoint Management
Continuous Improvement
Collaborative Leadership
Customer Satisfaction
Communication Skills
Commercial Vehicle upfitting of technical aftermarket products
Systems Integrations
Manufacturing Best Practices
Stakeholder Communication
Qualification of Regulatory Compliance
Timeline
Manufacturing Production Manager
WAVE Charging, By Ideanomics
06.2022 - Current
Operations Manager
GXO (formerly XPO)
08.2021 - 06.2022
Operations Site Manager
Albany International (formerly Harris Corporation/Exelis)
01.2015 - 05.2021
Operations Manager
Albany International (formerly Harris Corporation/Exelis)
01.2014 - 01.2015
Productions Operations Supervisor
Albany International (formerly Harris Corporation/Exelis)
01.2013 - 01.2014
Production Supervisor
ATK Space Systems
01.2004 - 01.2013
Business
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