Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Customer-focused professional with successful nine-year career in customer service and maintaining relationship. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Schedular/Office Manager
Treadmill Heroes
07.2014 - 07.2023
Maintained computer and physical filing systems.
Created, maintained and updated filing systems for paper and electronic documents.
Updated reports, managed accounts, and generated reports for company database.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Managed office operations while scheduling appointments for delivery/Service Technicians
Coordinated special projects and managed schedules.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Bookkeeper
Scolari’s Food And Drug
06.2006 - 07.2014
Maintained and processed invoices, deposits, and money logs.
Reconciled and corrected issues with financial records.
Posted daily receipts and payments in accordance with corporate protocols.
Identified accounting errors when cross-referencing documents and database information.
Reported financial data and updated financial records in ledgers and journals.
Checker/Stocker Associate
Scolari’s Food And Drug
06.2006 - 07.2014
Maintained effective team member communication.
Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Performed inventory control, such as counting, and stocking merchandise.
Answered customer questions and provided detailed product information.
Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Helped customers locate desired items and transfer oversized items to vehicles.
Removed debris and packaging from boxes and separated for recycling or disposal.
Blocked and faced products on displays and shelves in accordance with company policy.
Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
Greeted customers and directed to requested products.
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Kept work areas neat, clean and free from debris.
Stocked shelves, racks and cases with new or transferred merchandise.
Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Moved merchandise using forklifts, pallet jacks and hand trucks.
Interacted with guests in friendly and knowledgeable way.
Grounds Supervisor
Ocala Golf And Country Club
05.2000 - 06.2006
Maintained diverse landscape, monitoring plant health, aesthetics, and irrigation systems.
Delegated daily tasks to landscapers and contracted workers to meet schedule demands and obtain top-quality results.
Maintained routine landscaping schedules to boost lawn health.
Maximized water conservation, checking sprinkler spray angles and testing digital controller performance.
Trained over new employees on equipment, closely monitoring use for safety and adherence to company protocols.
Delegated tasks to workers daily, taking into account personal skill levels, daily targets and necessary condition adaptations.
Adapted daily plans according to weather, staffing levels and client needs to maintain excellent client satisfaction and adhere to timelines.
Supervised landscaping teams, prioritizing tasks and giving feedback for quality control.
Identified tools, machinery and personnel required for projects and properly managed resources.
Enforced safety protocols for projects to minimize equipment accidents and personnel injuries.
Monitored weather conditions to plan work schedules effectively and minimize project delays.
Instructed team members in groundskeeping practices, lawn cultivation, pruning and grounds design.
Assessed soil and landscape conditions, selecting appropriate plants, trees and shrubs for projects.
Scheduled staff members for landscaping shifts, enabling adequate coverage for projects.
Planned and purchased flower/plant inventory for overturning all plant beds on a seasonal basis