Summary
Overview
Work History
Education
Skills
Timeline
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Gayle  Caldwell

Gayle Caldwell

Software Engineer
Kyle,TX

Summary

Detail-oriented, organized, dependable and enthusiastic team player. Successful at managing multiple priorities with a positive attitude. Hardworking and passionate job seeker ready to help team achieve company goals.

Overview

7
7

Years of Information technology experience

Work History

SOFTWARE DEVELOPER

TEXAS WINDSTORM INSURANCE ASSOCIATION
05.2006 - Current
  • Prepare and participate in design, implementation and testing of software for moderate to complex custom developed applications for Insurance products using best coding practices
  • Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
  • Create and maintain plans to develop custom software providing estimated level of effort and elapsed time to design, implement and test software
  • Document, implement and unit test code based on approved designs
  • Provide periodic status of deliverables level of effort and timeframes to completion
  • Troubleshoot problems with so ware in production as required
  • Monitor and maintain document message queues
  • Updated old code bases to modern development standards, improving functionality.
  • Discussed issues with team members to provide resolution and apply best practices.

SOFTWARE QUALITY ASSURANCE ANALYST

Texas Windstorm Insurance Association
05.2006 - 11.2018
  • Perform User Acceptance Testing and complete complex QA activities using appropriate test tools, common routines, using Rally SQL, and Guidewire
  • Key Accomplishments: Earned a Certificate of Achievement for completion of TWIA Claims Center Project (2016).
  • Earned High Performance Award (4/2016)
  • Played a key role in the TWIA Claims Center project and TWIA Policy Center Commercial Project by utilizing expertise as an underwriter; rewarded with Individual Personal Incentive (IPI)
  • Currently working on Texas Fair Plan Association project, enabling TWIA and TFPA claims to coexist on one enterprise platform
  • Assist with Production Support while concurrently working other projects such as claim center and commercial.

TAX ADVISOR II

H&R BLOCK
12.2004 - 04.2011
  • Prepared tax returns and assisted clients with tax planning and financial planning.
  • Completed and filed returns with tax departments at local, state, and federal levels.

MANAGER/CFO

UNCONVENTIONAL TECHNOLOGY
01.2006 - 01.2007
  • Managed daily operations of startup company
  • Constructed custom computers and workstations
  • Performed QA on software documentation to ensure technical accuracy, compliance, and completeness in order to mitigate risks.

ACCOUNTANT

HELP AND ADVOCACY CENTER, SHAC
01.2005 - 01.2006
  • Assisted with financial strategy
  • Created invoices, wrote and logged checks, balanced books.
  • Handled day-to-day accounting processes to drive financial accuracy.

Education

Bachelor of Science - Information Technology, Programming Technology

STRAYER UNIVERSITY
Austin, TX
03.2017

ISTQB Certified Tester, Foundation Level -

ISTQB
Online
01.2017

Associate of Science - Business Administration

AUSTIN COMMUNITY COLLEGE
Austin, TX
05.2012

Skills

  • Agile Development Methodologies
  • Scripting Languages: Java, C, Python
  • Firmware Releases
  • SQL Expertise
  • HTML and XML
  • Scrum
  • Programming Languages
  • Troubleshooting
  • Software Installation
  • Project Management

Timeline

SOFTWARE QUALITY ASSURANCE ANALYST

Texas Windstorm Insurance Association
05.2006 - 11.2018

SOFTWARE DEVELOPER

TEXAS WINDSTORM INSURANCE ASSOCIATION
05.2006 - Current

MANAGER/CFO

UNCONVENTIONAL TECHNOLOGY
01.2006 - 01.2007

ACCOUNTANT

HELP AND ADVOCACY CENTER, SHAC
01.2005 - 01.2006

TAX ADVISOR II

H&R BLOCK
12.2004 - 04.2011

Bachelor of Science - Information Technology, Programming Technology

STRAYER UNIVERSITY

ISTQB Certified Tester, Foundation Level -

ISTQB

Associate of Science - Business Administration

AUSTIN COMMUNITY COLLEGE
Gayle CaldwellSoftware Engineer