Family
Gayle Gilbert
Secretary
Trenton,OH
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
Work History
Athletic Secretary
Edgewood City Schools
Trenton, Ohio
12.2008 - Current
- Liaised between clients and vendors and maintained effective lines of communication.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed filing system, entered data and completed other clerical tasks.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Performed research to collect and record industry data.
- Volunteered to help with special projects of varying degrees of complexity.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Cooks Helper
Edgewood City School
Trenton, Ohio
12.2008 - 05.2013
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Worked with chef to prepare daily food specials and other supplies.
- Distributed food during busy peak periods to drive customer satisfaction.
- Removed expired food and beverages from storage and reviewed inventory for upcoming expirations dates.
- Placed orders to restock items before supplies ran out.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food orders to support waitstaff and other team members.
- Worked on salads, desserts and meat preparation to increase kitchen speed.
- Monitored food quality and temperature for safe consumption.
Education
High School Diploma -
Edgewood City Schools
Trenton 08.1988 - 06.1991
Skills
Project planning
Administrative support
Filing and data archiving
Scheduling
Spreadsheet management
Sorting and labeling
Database administration
Documentation and control
Workflow planning
Records management
Scheduling and calendar management
Meeting arrangements
Customer relations and communications
Credit and collections
Customer and client relations
Multi-line phone proficiency
50 WPM typing speed
Office administration
Interests
Camping
Side by side
Timeline
Athletic Secretary
Edgewood City Schools
12.2008 - Current
Cooks Helper
Edgewood City School
12.2008 - 05.2013
High School Diploma -
Edgewood City Schools
08.1988 - 06.1991