Gayle Hamlin
View Park, CA,California
Overview
18
18
years of professional experience
1
1
Certification
Work History
Caregiver
Ruth Oates
View Park, CA
10.2023 - Current
- Provided general care to client, assisting with daily tasks such as meal preparation, personal grooming, medication reminders, light housework and pet care.
- Monitored client closely and frequently to check for any significant changes to health or behavior.
- Kept clear communication with the family, providing regular updates on their loved ones' care.
- Highly encouraged client to perform light movement and walking while I participated with them to keep them moving and their physical strength at its best.
- Engaged patient in meaningful conversation, socialization, and companionship while providing personal care assistance.
- Prepared nutritious meals according to dietary restrictions, supporting clients overall health through balanced nutrition.
Restaurant Server
The Kettle
Manhattan Beach, CA
02.2018 - 09.2024
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff. There were more protocols put in place during and after Covid that I had to abide by.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe food by working closely with kitchen staff on alternatives.
- Established rapport with regular customers, fostering loyalty through exceptional service.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
- Served food and beverages promptly with focused attention to customer needs.
Restaurant Server
Black Bear Diner
Torrance, CA
08.2015 - 03.2020
- Trained new hires on restaurant policies, procedures, and the standards for the restaurant.
- Stayed up-to-date on menu changes to help customers make food choices.
- Set up and served large banquets and parties.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed and suggested daily specials, and took and delivered drink orders.
- Contributed to team success by assisting fellow servers during peak hours or when needed so the guests were always taken care of.
Restaurant Hostess, Food Expeditor and Server
Ruby's Diner
Redondo Beach, CA
06.2008 - 08.2015
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs.
- Perform several timed check-ins with customers to take orders and confirm satisfaction with meals after delivery and taking action to correct any issues if any.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Performed opening and closing duties, ensuring the dining area and back of house serving station was prepared for the following shift.
- Assisted organization of food plates, overseeing quality, appearance and delivery to the correct customers.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Restaurant Hostess, Food Expeditor and Dessert Maker
Ruby's Diner
Palos Verdes Estates, CA
11.2006 - 06.2008
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Organized and performed quality checks on dishes before they were served to ensure they met restaurant standards.
- Kept an organized waitlist for busy times, ensuring efficient seating of guests.
- Maintained balanced cash drawer with correct money values.
- Made handmade shakes and desserts with focus on quality and consistency while keeping my area stocked and ice cream machine clean and maintained.
- Supported servers, food runners, and bussers especially during peak times to keep the guest satisfied and have a positive dining experience.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Skills
- Nutrition monitoring
- Organization
- Hospitality best practices
- Food and Beverage Service
- Companionship skills
- High-volume dining
- Suggestive Selling
- Food Preparation and Safety
- POS System Operation
- Wine Knowledge
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
- Responsible Beverage Service Training (RBST) Certificate - Various State Liquor Control Boards.
Timeline
Caregiver
Ruth Oates
10.2023 - Current
Restaurant Server
The Kettle
02.2018 - 09.2024
Restaurant Server
Black Bear Diner
08.2015 - 03.2020
Restaurant Hostess, Food Expeditor and Server
Ruby's Diner
06.2008 - 08.2015
Restaurant Hostess, Food Expeditor and Dessert Maker
Ruby's Diner
11.2006 - 06.2008