Gayle Malvern
People Management
Los Angeles,CA
Summary
Multi-talented Human Resources Executive successful at streamlining costs and maximizing company profile in job market. Versed in EEOC and other relevant compliance statutes. Excellent organizational and time management skills coupled with task prioritization.
Overview
16
16
years of professional experience
Work History
Talent Acquisition Manager
RateGenius Loan Services (The Savings Group)
02.2023 - 09.2023
- Enhanced the efficiency of talent acquisition processes by implementing data-driven strategies and streamlining workflows.
- Developed strong relationships with hiring managers to better understand their needs, resulting in improved candidate selection.
- Increased the quality of new hires by refining job descriptions, setting clear expectations, and establishing performance metrics for success.
- Reduced time-to-fill rates by utilizing advanced recruitment tools such as applicant tracking systems and social media platforms.
- Improved company branding efforts by developing compelling content for career websites and social media channels that highlighted organizational culture and values.
- Collaborated with HR team members to ensure a seamless onboarding experience for new hires through effective communication and coordination of orientation programs.
- Maintained up-to-date knowledge of employment laws and regulations, ensuring compliance throughout the recruitment process.
- Mentored junior recruiters in best practices for efficient candidate sourcing, interviewing techniques, and relationship building with hiring managers.
- Created comprehensive reports on recruitment trends and metrics which informed executive decision-making related to workforce planning strategies.
- Spearheaded diversity inclusion initiatives within the recruitment process by partnering with community organizations focused on underrepresented groups in the workforce.
- Led training sessions for hiring managers on topics such as interviewing techniques, unconscious bias awareness, and legal considerations in the hiring process.
- Analyzed recruiting metrics to share reports and recommendations with stakeholders.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
Human Resources Generalist - Recruiting / Retention Specialist
RateGenius Loan Services, Inc.
05.2020 - Current
- Facilitated recruiting and onboarding of 180+ new employees and coordinated 100+ transfers / promotions in 2021
- Act as brand ambassador to educate high-value candidates on company's culture, career growth opportunities, benefits and compensation, and other advantages
- Optimize sourcing networks and use proactive methods to direct source candidates
- Overseeing of full-cycle recruiting
- Analyze recruiting metrics to share reports and recommendations with stakeholders
- Create effective talent onboarding materials to support culture and performance objectives
- Advise, coach, and counsel managers and staff to support human resources policies, procedures, programs, and labor relations
- Implement and maintain employee incentive programs to promote positive work culture and increase retention
- Coordinated implementation of people-related services, policies, and programs through departmental staff.
Human Resources Generalist - People Ops/Compliance Specialist
RateGenius Loan Services, Inc.
05.2020 - Current
- Oversee HR needs for 300+ employee operation across locations
- Increase HR team productivity by streamlining operational processes
- Improve diversity, equity, and inclusion efforts by taking charge of initiative to address disparities in hiring racial and ethnic minority applicants
- Manage change effectively by cultivating open communication channels to address employee concerns, publicizing new strategies, and allowing space for differing opinions
- Leverage HR expertise to administer human resources policies, procedures, and programs
- Engage FinTech candidates and employees in understanding workplace needs to procure well-matched candidates and achieve positive employee experience
- Resolve conflicts and negotiated mutually beneficial agreements between parties
- Develop and implement performance improvement strategies and plans to promote continuous improvement
- Develop team communications and information for meetings
- Prepare audit reports, summaries, briefings, electronic messages and other deliverables
- Use JazzHR and HRIS to create reports to keep senior management informed of operations and progress of compliance efforts.
Advanced Academics Consultant
Region 10 ESC
01.2015 - 01.2019
- Provided private training to adult learners in leadership development, professional writing, business communication, and delivery of proposals and presentations
- Collaborated with SMEs to revise training tools to continually improve learning platforms
- Targeted diverse learning modalities while developing course content and training programs
- Designed, wrote, and delivered high-impact instructional materials based on best practices and adult learning principles to 300 teachers / campus leaders per week
- Provided subject matter expertise on all courses, materials, and lesson plans
- Scheduled and taught in class and online courses to increase learning opportunities
- Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
Instructional Coach / Master Teacher
Multiple Districts
08.2007 - 10.2018
- Met diverse student population needs by planning and implementing lessons with wide variety of teaching strategies
- Analyzed student data, diagnosed instructional needs and identified research-based instructional strategies
- Coached teachers to improve their capabilities and grow their capacities by providing avenues for professional development and modeling best practice instructional strategies
- Fostered positive team attitude while facilitating new employee orientations
- Developed recruiting strategies to identify qualified candidates and build network of talent
- Coordinated parent meetings, discussing student progress, and developing individualized solutions to areas of concern
- Increased literacy benchmarks by 12% through targeted instructional strategies and feedback.
Education
Interdisciplinary Studies -
Western Governor's University - Texas
TeacherReady Educator Certification Program -
University of West Florida - Pensacola, FL
Bachelor of Science: Mathematics -
Almeda College - Boise, ID
Skills
- ATS & HRIS
- Verbal and Written Communication
- Organizational performance
- G-Suite & MS Office
- Analytical and Critical Thinking
- Implementation support
- Training and Development
- Problem-Solving
- Diversity, Equity, and Inclusion Strategist
- Policy implementation
- Data analysis
- Growth planning
- Revenue Generation
- Public speaking talent
- Sales and marketing
- Coaching and mentoring
- Key Performance Indicators
Timeline
Talent Acquisition Manager
RateGenius Loan Services (The Savings Group)
02.2023 - 09.2023
Human Resources Generalist - Recruiting / Retention Specialist
RateGenius Loan Services, Inc.
05.2020 - Current
Human Resources Generalist - People Ops/Compliance Specialist
RateGenius Loan Services, Inc.
05.2020 - Current
Advanced Academics Consultant
Region 10 ESC
01.2015 - 01.2019
Instructional Coach / Master Teacher
Multiple Districts
08.2007 - 10.2018
Interdisciplinary Studies -
Western Governor's University - Texas
TeacherReady Educator Certification Program -
University of West Florida - Pensacola, FL
Bachelor of Science: Mathematics -
Almeda College - Boise, ID
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