Gayle Naftzger
Phoenix,AZ
Summary
Organized and dependable candidate successful working independently and at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
41
41
years of professional experience
Work History
Dir, Financial Aid/Default Mgmt/Veteran Affairs
The Allen School
03.2011 - 10.2023
- Walked students through FAFSA completion.
- Completed ISIR review/verification
- Awarded financial aid to students
- Completed Re-Entry review/awarding of students
- Processed all disbursements for multiple campuses
- Audited refunds and admissions files
- FA processing was done in CampusVue.
- Self-motivated, with a strong sense of personal responsibility
- Skilled at working independently and collaboratively in a team environment
- Proven ability to learn quickly and adapt to new situations
Director of Student Services
Education Management Corporation
03.2009 - 02.2011
- Supervised a team of 8 managers and 40 employees that awarded financial aid
- Monitor student facing FAFSA walk throughs
- Collaborated and helped the military admissions teams
Financial Aid Account Manager
Affiliated Computer Services, ACS
02.2005 - 03.2009
- Account Manager for Universal Technical Institute
- Created and managed a Quality Assurance Team for verification and awarding for multiple schools
Student Finance Advisor/Veteran Affairs
DeVry University
06.1982 - 02.2005
- Student services included helping students find housing jobs, transferring within campuses as well as VA processing.
- Financial aid processing and advising (all facets)
- Processed disbursements weekly for 17 campuses
- Completed reconciliation monthly for 17 campuses
Education
High School Diploma -
Arcadia High School
Phoenix, AZ05.1982
Skills
- Microsoft Office
- Problem-Solving
- Verification processes
- Regulatory understanding
- Administrative abilities
- Application Analysis
Timeline
Dir, Financial Aid/Default Mgmt/Veteran Affairs
The Allen School
03.2011 - 10.2023
Director of Student Services
Education Management Corporation
03.2009 - 02.2011
Financial Aid Account Manager
Affiliated Computer Services, ACS
02.2005 - 03.2009
Student Finance Advisor/Veteran Affairs
DeVry University
06.1982 - 02.2005
High School Diploma -
Arcadia High School
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