Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

GAYLE NICHOLAS DORTCH

Jacksonville

Summary

Dynamic, results-oriented leader with extensive experience in operational planning, strategic initiatives, and talent management. Proven track record of driving organizational growth and optimizing team performance through impactful community engagement and robust partnership development, demonstrating a commitment to excellence. Expertise in budgeting, project management, and compliance significantly contributes to the role of Executive Director, fostering innovation and enhancing organizational effectiveness. Dedicated to creating sustainable solutions that empower teams and elevate overall performance.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Executive Director

The Goddard School of Jacksonville - San Pablo
03.2022 - Current
  • Created a culture of transparency through open communication with staff members at all levels within the organization.
  • Provided executive leadership in setting long-term goals and objectives, creating policies, and developing procedures for the organization.
  • Collaborated with Board of Directors to ensure alignment between organizational mission and vision, core values, and operations.
  • Evaluated existing programs for effectiveness, identified gaps in services, and recommended changes or new approaches as needed.
  • Established key partnerships with local businesses to expand outreach opportunities and build relationships in the community.
  • Planned and implemented strategic initiatives to drive organizational growth, enhance team performance, and maximize revenue.
  • Directed all aspects of human resources including recruitment, hiring, training, onboarding, employee relations, compensation and benefits administration.
  • Led teams of professionals, providing guidance, mentoring, and setting clear objectives.
  • Engaged in professional development to maintain current skills and knowledge of best practices and business opportunities.
  • Established and maintained customer rapport and mutually beneficial business relationships.
  • Conferred with board members, organization officials and staff members to discuss issues, coordinate activities, and resolve problems.
  • Implemented corrective action plans to solve organizational and departmental problems.
  • Interpreted and enforced policies and regulations to maintain alignment with corporate objectives.
  • Appointed department heads and managers and delegated responsibilities.
  • Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
  • Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
  • Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
  • Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
  • Drove strategic improvements to enhance operational and organizational efficiencies.
  • Championed diversity, equity, and inclusion efforts within the organization to create a more inclusive work environment.
  • Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
  • Achieved notable increases in public awareness through innovative social media strategies.

Preschool Director

Chappell Schools Inc. - Head Start CCP
09.2016 - 03.2022
  • Oversaw the day-to-day activities of the preschool.
  • Conducted rigorous interview and hiring process to deliver qualified teaching staff for parents and students.
  • Handled admission and placement of new students.
  • Developed the monthly budget by working with administrators to assess the needs of teachers and the program and finding cost-effective solutions.
  • Planned large-scale preschool events.
  • Coordinated facility operations by establishing logical policies and communicating to staff, teachers and parents.
  • Worked with parents and staff to improve student behavioral and learning issues with proactive approaches.
  • Recruited and trained top-quality educators and support staff to maximize program success.
  • Achieved budgetary targets by monitoring expenses and resource utilization, cutting waste and strengthening revenue streams.
  • Boosted program outreach with community engagement strategies and talks to area businesses and educational groups.
  • Set and enhanced program schedules to meet expected demands and enhance student learning opportunities.
  • Answered incoming calls to answer customer questions.
  • Improved operations by working with team members and customers to find workable solutions.
  • Recognized by management for providing exceptional customer service.

Head Start Lead Teacher

KidzQuest Academy
03.2015 - 11.2015
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Collaborated with others to discuss new educational opportunities.
  • Leveraged diverse instructional strategies and hands-on activities to engage students and boost understanding of material.
  • Selected optimal curricula and planned daily lessons to meet needs of children with various developmental levels.
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Created and maintained diverse strategies to engage students and deliver enriching educational opportunities.
  • Assisted fellow teachers with assignments, special projects, tests, administrative updates and grading as needed.
  • Applied proactive behavior management techniques to facilitate classroom discipline.
  • Involved parents in student learning to increase family interaction and student support.
  • Organized activities to promote physical, mental and social development of each child.
  • Remained calm and patient in all student interactions to support individual growth and development.
  • Handled and resolved disciplinary issues according to district protocols.
  • Guided students through active shooter and fire drills to maintain order and safety.
  • Worked one-on-one with students to create individualized lesson plans to increase progress.
  • Administered and documented results of student assessments.
  • Maintained secure and disciplined classroom to provide positive learning environment.
  • Planned field trips and classroom events to bolster learning through fun activities.
  • Researched books and supplemental materials to use in conjunction with lesson plans.

Owner/Operator

Nana's Learning Center
10.2013 - 02.2015
  • Led startup and opening of childcare business and provided business development, creation of operational procedures and workflow planning.
  • Recruited exceptional job candidates via diverse traditional and digital routes for suitability for key positions.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.

Education

Bachelor of Arts - Early Childhood Education (ECE)

University of North Florida
Jacksonville, FL
04.2021

Associate in Science (A.S.) - Early Childhood Management

Florida State College of Jacksonville
Jacksonville, FL
05.2017

Skills

  • Budgeting and financial management
  • Project management
  • Crisis management
  • Strategic planning
  • Operational planning
  • Client services
  • Relationship building
  • Operations management
  • Leadership development
  • Staff management
  • Community engagement
  • Partnership development
  • Compliance and regulations
  • Education
  • Training methods
  • Business administration
  • Team leadership, training, and development
  • Talent management and staffing
  • Growth management
  • Program management

Certification

  • Advanced Director's Credential - VPK & Trauma endorsed
  • First Aid/CPR

Timeline

Executive Director

The Goddard School of Jacksonville - San Pablo
03.2022 - Current

Preschool Director

Chappell Schools Inc. - Head Start CCP
09.2016 - 03.2022

Head Start Lead Teacher

KidzQuest Academy
03.2015 - 11.2015

Owner/Operator

Nana's Learning Center
10.2013 - 02.2015

Associate in Science (A.S.) - Early Childhood Management

Florida State College of Jacksonville

Bachelor of Arts - Early Childhood Education (ECE)

University of North Florida

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