Gayle Parenteau
Woonsocket,Rhode Island
Summary
Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Director, Comprehensive Cancer Control
The American Cancer Society
01.2021 - 10.2023
- Provides overall management of assigned ACS CCC technical assistance and training deliverables, such as webinars, workshops, toolkits, factsheets, and peer-to-peer opportunities
- Provides coordination and management of technical assistance and training programs of the ACS Comprehensive Cancer Control initiative through topical content research, creating and monitoring timelines and milestones for project implementation, and corresponding with internal and external partners for timely execution of deliverables
- Compiles and writes monthly progress report updates on grant work plan objectives, in cooperation with ACS CCC staff, for reference on external funder calls as well as grant evaluation reports
- Provides support in the management of contractual vendor relationships and subsequent deliverables, including drafting and monitoring scopes of work; facilitating communication with vendors and ensuring contractor deliverables are on time and meet contract requirements
- Performs literature reviews and environmental scans to inform the development and implementation of ACS CCC projects and their evaluation and writes synopses of information compiled
- Reports data results in various formal and informal formats, such as evaluation reports and presentations
- Manages implementation of technical assistance for state CCC program/coalition teams participating in ACS Workshops; contributing to content development, project timelines, securing speakers and subject matter experts; manages ongoing technical assistance evaluation
- Participates and contributes to projects and activities of the National Partnerships & Innovation team
- Liaison to the National American College of Surgeons, Commission on Cancer Program
- Developed, implemented, and evaluated a nutrition and physical activity program for cancer survivors from a CDC grant
- Spokesperson for the grant
Director, Employer Health and Wellbeing Initiatives
The American Cancer Society
05.2019 - 01.2021
- Developed and implemented a strategy to engage corporate partners in the mission, including workplace health and wellbeing programs, volunteerism, employee, and corporate giving
- Lead the implementation process and deliver training and technical support to ACS field staff, ensuring the extension of the program to additional employers and multi-year engagement by participating employers
- Measure impact/results, including key performance indicators, to inform the strategic plan
- Monitor and evaluate program; gather input from internal and external constituencies
- Disseminates best practices across participating employers, including ACS, and build ACS leadership in the employer health and wellbeing field
- Work with Salesforce and Monday.com
- Developed revenue generating programs and projects with the account managers
Senior Manager, Patient Access
The Leukemia & Lymphoma Society
Natick, Massachusetts
11.2013 - 05.2019
- Liaison between the Leukemia & Lymphoma Society and affiliated provider network
- Responsible for maintaining relationships, creating and implementing engagement strategies, and communicating and educating those providers on the organization’s programs and services
- Create and maintain strategic partnerships with over 40 major hospitals and treatment facilities for patient outreach and provider education
- Currently managing four states on all provider and patient education, patient access issues, and health system outreach
- Identify, recruit, train, and develop all Patient Access volunteers to forward the organizational mission
- Develop effective community partnerships to address underserved local populations
- Design, implement, monitor, and evaluate over five educational programs per year to reach patients and healthcare professionals
- Metric focused by determining cancer caseloads and reaching 40% of hospital systems with education
- Manage budget for patient access
- Efficient in Sales Force database, which is used to collect provider and patient information that is reflected in the metrics
- Volunteer management train the trainer-certified
- Manage two patient access managers that cover New York City and Long Island
Clinical Program Specialist
Tufts Health Plan
Watertown, Massachusetts
11.2012 - 11.2013
- Consult with worksites on comprehensive wellness strategies to increase the health of their employees
- Develop and execute wellness strategies to implement an integrated health management plan for all Tufts Health Plan member base, both large and small groups, to reduce the claims and health burden of the members
- Vendor management of health programs and wellness program contacts
- Develop a pipeline of innovation and “next generation” wellness opportunities to expand Tufts Health Plan differentiation; assess market position for new opportunities
- Develop and coordinate NCQA requirements for worksite accreditation
- Analyze claims data to identify program improvements and determine a well-being plan for individual employer groups of the health plan
Team Leader Health Education and Coaching
The Health & Wellness Institute
Providence, Rhode Island
08.2011 - 11.2012
- Manage the day-to-day operations of Health Education and Health Coaching team members and the delivery and evaluation of all local and national worksite health promotion programming to HWI client organizations
- Provide day-to-day supervision of all Health Education and Health Coaching team members (11-16 staff)
- This includes the development of annual performance goals, completion of annual performance appraisals for each team member, recruitment, hiring, coaching, and mentoring of team members
- Strategic planning to implement population health management programs via design, implementation, and evaluation to decrease associated healthcare expenses for members
- In addition to the primary accountabilities shown above, I was also asked to manage the Client Services Team, which included working with the sales and marketing team on product development on new and existing account business
- Worked to develop team best practices and a strategic plan
- Managed the Community Outreach program in affiliation with Blue Cross and Blue Shield’s Community Giving Program
Area Director of Health Initiatives
American Cancer Society
West Bridgewater, Massachusetts
05.2003 - 08.2011
- In conjunction with the Area Director of Development, manage the operations of two offices, West Bridgewater and Yarmouthport, Massachusetts, including direct or indirect supervision of support staff and oversight of the facility, as well as direct supervision of 7 Community Executives
- Hire and train Community Executives to ensure the delivery of patient support programs and initiatives through community mobilization and hospital systems
- Supervisory responsibilities include recruitment and hiring, orienting and training new staff, goal setting, and performance management
- Manage volunteers and non-exempt staff successfully
- Monitor Area budget
- Achieve results while staying within the pre-approved budget supporting the Society’s programs and goals
- Prepare financial reports and funding for projects
- Plan and implement community-level cancer control initiatives, programs, and services in Prevention, Detection, and Patient Support
- Ensure the integration of Quality of Life/Patient Support programs and services throughout the health care systems in the communities in which we serve
- Results-oriented, developing and managing metric goals for Southeastern MA and Boston
- Met and exceeded measured goals for five-plus years
- The strategy was implemented regarding outreach to patients in Hospital Systems and Treatment Facilities
- Develop processes to increase the visibility of ACS with Hospital Systems and Treatment facilities
- Work with communications to increase partnership visibility and achieve collaboration agreements with these sites
- Reached 100% of the collaboration agreement goal
- Developed and implemented programs for diverse populations in Southeastern Massachusetts
Education
Bachelor of Science - Community Health Education, Dance
Rhode Island College
Providence, Rhode Island05.2009
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- Project management
- Team management
- Creativity and innovation
- Strategies and goals
- Goal setting
- Budget management
- Program management
- Contract and vendor management
- Hiring and retention
- Financial reporting
- Partnerships and alliances
Certification
- Graduate of the Dance Teachers Club of Boston with the American Society
- Certified Well Coach (Health Coach), 02/01/13
- WellCert Certification – Chapman Institute, 2013
Timeline
Director, Comprehensive Cancer Control
The American Cancer Society
01.2021 - 10.2023
Director, Employer Health and Wellbeing Initiatives
The American Cancer Society
05.2019 - 01.2021
Senior Manager, Patient Access
The Leukemia & Lymphoma Society
11.2013 - 05.2019
Clinical Program Specialist
Tufts Health Plan
11.2012 - 11.2013
Team Leader Health Education and Coaching
The Health & Wellness Institute
08.2011 - 11.2012
Area Director of Health Initiatives
American Cancer Society
05.2003 - 08.2011
Bachelor of Science - Community Health Education, Dance
Rhode Island College
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