Gayle Snadon
Louisville,KY
Summary
Accomplished professional with a proven track record in organizational growth and multicultural sensitivity, demonstrated at Whitney M Young Job Corps and other leading organizations. Expert in training facilitation and individualized planning, I've driven initiatives that enhanced inclusivity and client satisfaction, leveraging problem-solving skills and a professional demeanor to achieve notable success.
Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Disability Coordinator
Whitney M Young Job Corps
03.2015 - 01.2025
- Facilitated training sessions for faculty and staff on disability awareness, fostering a more inclusive educational environment.
- Developed comprehensive case management plans for each disabled student, addressing individual needs and promoting personal growth.
- Managed confidential student records in accordance with privacy regulations, maintaining trust within the community.
- Enhanced accessibility for disabled students by evaluating and implementing necessary accommodations.
- Established collaborative relationships with local service providers to expand available resources for disabled students.
- Provided ongoing support to disabled students throughout their academic journey, contributing to higher retention rates and graduation outcomes.
- Promoted a culture of inclusion by organizing campus events focused on disability awareness and education.
- Reviewed accommodation requests from students promptly while maintaining open communication channels throughout the process.
- Evaluated program effectiveness through regular monitoring of key performance indicators, driving continuous improvement efforts.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Developed partnerships with community organizations to expand services and referrals.
VP, Sales & Marketing
Successful Strategic Solutions
02.2010 - 03.2015
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
- Built high-performance teams through effective recruitment practices focused on competency alignment coupled with ongoing performance management processes.
- Represented organization at industry conferences and events.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Developed innovative sales and marketing strategies to facilitate business expansion.
Account Manager
Dealer Tire
03.2006 - 04.2010
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Account Manager
Verizon
02.2005 - 03.2009
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Actively participated in networking events within the industry, expanding professional connections and generating leads.
- Developed customized account plans for clients to help them achieve their business goals.
- Conducted quarterly business reviews with major accounts to assess satisfaction and identify areas for improvement.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Education
Bachelor of Science - Business Administration
McKendree University
St Louis, MOSkills
- Organizational growth
- Multicultural sensitivity
- Training facilitation
- Individualized planning
- Problem-solving
- Adaptability and flexibility
- Motivational interviewing
- Professional demeanor
- Client needs assessment
Accomplishments
- Achieved Employee of the Month many times by consistently completing tasks with accuracy and efficiency.
Certification
- Basic Life Support Certification (BLS) - American Heart Association or Red Cross.
Timeline
Disability Coordinator
Whitney M Young Job Corps
03.2015 - 01.2025
VP, Sales & Marketing
Successful Strategic Solutions
02.2010 - 03.2015
Account Manager
Dealer Tire
03.2006 - 04.2010
Account Manager
Verizon
02.2005 - 03.2009
Bachelor of Science - Business Administration
McKendree University
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