Gayle Stark
New Bern,North Carolina
Summary
I have worked over 45 years in the transportation and management filed. I have always started as an entry level position and worked my way up. I retired in January 2021 and moved to New Bern, North Carolina to be near my children.
Recently, I have decided a little extra income could be helpful, not to mention, I cannot sit still. I need to find a job to keep me busy and useful.
Overview
54
54
years of professional experience
Work History
Operations Manager
Affiliated Fire Alarms
Downers Grove , Illinois
2005.10 - 2020.01
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Partnered with vendors and suppliers to effectively manage and budget.
Head Waitress
Bakers Square Restaurant
Orland Park , Illinois
1988.11 - 2019.01
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Trained staff members on use of POS system.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
Dispatcher
Positive Connections
Harvey , Illinois
1995.02 - 2004.08
- Directed dispatching, routing and tracking of [Number] fleet vehicles.
- Maintained updated and detailed records of calls in physical and electronic database.
- Closely monitored dispatch board to triage and prioritize over [Number] daily calls.
- Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Sent out [Job title] drivers to assist [Number] hourly callers based on locations, needs and worker availability.
- Evaluated and adjusted over [Number] routes based on daily needs, available workers, traffic hazards and weather conditions.
Education
No Degree - Business Administration
Richard J Daley College
Burbank, ILSkills
- Program Optimization
- Sales Promotion
- Focus and Follow-Through
- Department Oversight
- Staff Training
- Records Organization and Management
- Staff Management
Timeline
Operations Manager
Affiliated Fire Alarms
2005.10 - 2020.01
Dispatcher
Positive Connections
1995.02 - 2004.08
Head Waitress
Bakers Square Restaurant
1988.11 - 2019.01
No Degree - Business Administration
Richard J Daley College
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