Gaylene Granger
Henderson,NV
Summary
Conscientious employee with an extensive background researching and working closely with personnel in various capacities. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Teacher
Clark County School District, CCSD
Las Vegas, NV
01.2019 - 05.2024
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Updated and maintained databases with current information.
- Maintained updated knowledge through continuing education and advanced training.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Conducted testing of software and systems to ensure quality and reliability.
Staffing Coordinator
All Team Staffing
Las Vegas, NV
12.2017 - 12.2018
- Updated and maintained databases with current information.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Identified needs of customers promptly and efficiently.
- Ensured compliance with federal and state laws related to employment practices.
- Assisted in recruiting and hiring process by sourcing, screening, and interviewing applicants.
- Prepared or maintained employment records using human resources management system software.
Classification and Computations Specialist
Department of Justice
Grand Prairie, TX
01.2008 - 09.2017
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Audited company's legal documents to verify compliant policies and procedures.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Monitored operations and reviewed records and metrics to understand company performance.
Information Technology Specialist
Department of Justice
Herlong, CA
06.2005 - 06.2006
- Conducted regular maintenance checks on computers, servers, routers, switches.
- Coordinated installation of software systems and collaborated with user experience team on design and implementation of new features.
- Provided technical support and troubleshooting services to end-users experiencing hardware and software issues.
- Used remote login tools to assist clients with technical and product questions.
- Managed multiple projects simultaneously while meeting deadlines.
- Analyzed support tickets to identify trends and recommend product improvements to the development team.
- Provided effective resolutions to issues and escalated problems with knowledgeable support and quality service.
Legal Instruments Examiner
Department of Justice
Las Vegas, Nevada
04.2001 - 05.2005
- Remained highly organized and detail-oriented while working on several cases simultaneously.
- Completed day-to-day duties accurately and efficiently.
- Updated and maintained databases with current information.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Monitored progress of documents throughout the examination process.
- Reviewed legal documents for accuracy and compliance with applicable laws.
- Managed communication with courts regarding status of petitions and granted orders.
- Verified authenticity of signatures on various legal instruments.
Health Information Technologist
Department of Justice
Las Vegas, Nevada
03.1999 - 03.2002
- Maintained accuracy and integrity of patient health information by ensuring records were complete, accurate, and appropriately stored.
- Reviewed medical records for completeness, accuracy, and compliance with regulations.
- Improved integrity and completeness of medical records by consulting with clinical staff to resolve coding and diagnostic mistakes.
- Updated existing databases with current information regarding changes in patients' conditions or treatments.
- Resolved coding issues related to diagnosis or procedure codes in accordance with ICD-10 guidelines.
- Performed daily audits to ensure compliance with HIPAA regulations.
Medical Records and Health Information Technician
Department of Justice
Estill, SC
01.1997 - 01.1999
- Performed data entry into electronic health record systems.
- Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
- Assisted in auditing medical records for compliance with legal and regulatory standards.
- Tracked and processed release of information requests.
- Generated reports on patient data and record-keeping activities as required by management.
- Proofread documents carefully to check accuracy and completeness of all paperwork.
- Coordinated with healthcare providers to clarify unclear or incomplete information in records.
- Compiled and coded patient data using standard classification systems.
Education
Bachelor of Science - Criminal Justice
University of Phoenix
Phoenix, AZ06-2015
Skills
- Educational technology
- Team collaboration
- Time management
- Effective communication
- Database management
- Data accuracy
- ICD-10 coding
Certification
- Licensed State of Nevada Notary
References
References available upon request.
Timeline
Teacher
Clark County School District, CCSD
01.2019 - 05.2024
Staffing Coordinator
All Team Staffing
12.2017 - 12.2018
Classification and Computations Specialist
Department of Justice
01.2008 - 09.2017
Information Technology Specialist
Department of Justice
06.2005 - 06.2006
Legal Instruments Examiner
Department of Justice
04.2001 - 05.2005
Health Information Technologist
Department of Justice
03.1999 - 03.2002
Medical Records and Health Information Technician
Department of Justice
01.1997 - 01.1999
Bachelor of Science - Criminal Justice
University of Phoenix
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