Gaylene Lussier
Seattle
Summary
Experienced Event Staff familiar with standards and procedures for indoor and outdoor events. Skilled in crowd management, good communication, problem-solving, and teamwork to ensure safety at events. Committed to maintaining order while providing a welcoming environment for attendees.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
Work History
Event Staff Member
Allied Universal Event Service
Seattle
08.2021 - Current
- Maintain a safe environment
- Bag checking/ checking people in
- Team effort (Provide customer service)
- Securing locations if needed
- Being a lead and understanding layouts of each event
- Communication skills
- Assisted guests with inquiries and provided exceptional customer service.
- Monitored crowd control and ensured safety protocols were followed.
- Communicated regularly with event coordinators regarding security needs and concerns.
- Responded quickly and calmly to any emergencies that arose during an event.
Event Staff (Allied Universal)
OL/Reign FC
Seattle
01.2023 - 11.2023
- Attended all First Team trainings to provide active security for players and staff
- Supported special Reign events, such as home matches, training observations, and team outings / parties
- Greet players each day, helping to create a positive and welcoming environment for each training session
- Reported directly to the Associate General Manager and Head of Soccer Operations
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Completed day-to-day duties accurately and efficiently.
Janitor
University of Kansas
Lawrence
02.2016 - 01.2017
- Work as a team to thoroughly clean and sanitize buildings
- Responsible for securing buildings
- Followed safety procedures while using cleaning tools and chemicals effectively.
- Communicated with team members to coordinate cleaning tasks efficiently.
- Performed routine inspections to identify areas needing attention or repairs.
- Report any damages found in the building premises to supervisors immediately for repair works.
- Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
Education
Associate in Science -
Haskell Indian Nations University
Lawrence, Kansas 09.2017 - 05.2018
High School Diploma -
Bemidji High School
Bemidji, MNSkills
- Safety compliance
- Communication skills
- Adaptability
- Customer service
- Security screenings
- Bag checking
- Crowd control
- Venue securing
References
Available upon request
Timeline
Event Staff (Allied Universal)
OL/Reign FC
01.2023 - 11.2023
Event Staff Member
Allied Universal Event Service
08.2021 - Current
Associate in Science -
Haskell Indian Nations University
09.2017 - 05.2018
Janitor
University of Kansas
02.2016 - 01.2017
High School Diploma -
Bemidji High School