Gayne Armstrong
San Diego,CA
Summary
Knowledgeable Program Facilitator bringing strong background in education and learning promotion. Coordinates and implements classroom and distance learning initiatives to meet targets. Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
14
14
years of professional experience
Work History
Restaurant Food Server
Queen Mary Tea Room
Seattle, WA
03.2024 - 09.2024
- Greeted customers and provided them with menus.
- Resolved customer complaints courteously and efficiently.
- Took orders for food and beverages, accurately recorded them, and relayed to kitchen staff.
- Suggested menu items to customers based on their preferences.
- Checked in with diners throughout the meal to ensure satisfaction.
- Brought food and drinks out to tables, ensuring accuracy of order.
- Cleared used dishes from tables during and after meals.
Program Facilitator
Neighborhood House
Seattle, WA
09.2018 - 07.2024
- Developed and implemented program curriculum for youth participants.
- Facilitated group activities in a safe, supportive environment.
- Provided feedback on progress to parents and guardians of participants.
- Conducted individual and group assessments to identify participant needs.
Prep Cook
Queen Marry Tea Room
Seattle, WA
05.2014 - 01.2016
- Prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.
- Cleaned and sanitized work areas and equipment to ensure food safety standards.
- Followed recipes to prepare meals according to customer specifications.
- Checked freshness of food and ingredients prior to use.
- Monitored inventory levels of all kitchen items and placed orders when needed.
Fashion Retailer
Carla Fernandez
Mexico, Mexico City
06.2010 - 07.2014
- Responsible for maintaining accurate inventory records and performing regular stock checks.
- Assisted customers in selecting merchandise to meet their needs.
- Processed payments, returns and exchanges with efficiency and accuracy.
- Operated cash registers and other POS systems with proficiency.
- Utilized strong communication skills to collaborate effectively with team members.
- Organized clothing racks according to size, color, style.
- Developed visual merchandising strategies to maximize sales potential of products.
Education
Bachelor of Arts - Anthropology
National School of Anthropology And History
Mexico City06-2014
Skills
- Menu Memorization
- Recipe preparation
- Food handling
- Interpersonal Communication
- Ingredient Preparation
- Customer Service
- Kitchen Operations
- Foodservice sanitation
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Restaurant Food Server
Queen Mary Tea Room
03.2024 - 09.2024
Program Facilitator
Neighborhood House
09.2018 - 07.2024
Prep Cook
Queen Marry Tea Room
05.2014 - 01.2016
Fashion Retailer
Carla Fernandez
06.2010 - 07.2014
Bachelor of Arts - Anthropology
National School of Anthropology And History
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