Gaynell Pritts
Pueblo West,CO
Summary
Dynamic professional with extensive experience in collaborative teamwork and comprehensive case management documentation, demonstrated through impactful roles at the State of Colorado and CASA of Pueblo. Proven ability to enhance client outcomes through community engagement and effective troubleshooting strategies. Strong communication skills have successfully fostered cross-disciplinary partnerships, leading to significant advancements in client service delivery. Career aspirations include further optimizing client support systems and expanding outreach initiatives.
Overview
35
35
years of professional experience
Work History
CASA Volunteer
CASA of Pueblo
Pueblo, CO
09.2021 - Current
- Input data to document care and service plans and needs assessments.
- Collaborated with social workers to support patients.
- Conducted home visits and interviews with parents, guardians, and relatives.
- Work closely with community partners to provide a seamless network of support services to clients.
- Attended court hearings to provide information about the child's best interests.
- Empowered patients and families to negotiate with resource providers and make decisions on own behalf.
Broker Associate
RE/MAX Associates of Pueblo
Pueblo , CO
01.2022 - 01.2025
- Facilitate the lease and sale of real property.
- Attended meetings with developers to discuss project details such as budgeting timelines and building specifications.
- Applied strict company and regulatory standards when producing contracts and documentation.
- Kept agency's records of contracts, property databases and expense accounts.
Account Manager
Tseng Signature Homes
Pueblo West, CO
01.2018 - 07.2024
- Coordinate day to day schedules of all sub-contractors
- Plan reviews and coordinating with outside agencies for approval of single residential home plans
- Produced sales documents, finalized deals and filed records.
- Permit and routing approvals for zoning, utilities, and metro/city government
- Utilized Quickbooks, Microsoft Suite, and Chief Architect
Assistant Manager
Furniture Row/Denver Mattress
10.2015 - 12.2019
- Communicated with patrons to offer friendly service and determine needs.
- Implemented successful business strategies to increase revenue and target new markets.
- Provided support in training new employees on all aspects of their job responsibilities.
- Identified ways to reduce operational costs while ensuring quality standards were met.
- Prepared staff work schedules and assigned team members to specific duties.
- Supervised a team of sales staff, providing guidance and feedback on performance related issues.
Licensed Property and Casualty Insurance Producer
Farmers Insurance Group
Pueblo, Colorado
05.2012 - 04.2014
- Leveraged social media and networking events to generate new leads and expand client base.
- Negotiated policy terms and premiums with potential clients, ensuring competitive offers.
- Conducted meetings to discuss production progress and attain production objectives.
- Offered policy guidance and management to promote asset protection.
Case Manager II
Colorado Department of Corrections
Canon City, CO
06.1993 - 05.2012
- Progressed through the classification system from Correctional Officer I up through Case Manager II. Case Manager position accepted in 1998.
- Coordinated with external providers, such as mental health professionals, substance abuse counselors, and the Social Security Administration, to facilitate community re-entry.
- Observed emotional and physical conditions of inmates to identify and proactively address concerns.
- Assisted inmates in obtaining proper identification documents, such as driver's licenses or birth certificates.
- Educated inmates on available resources within the community that can assist them with reintegration into society, following release from custody or incarceration.
- Planned educational and training programs for offenders.
- Provided referrals for appropriate mental health services when needed.
- Monitored client progress through regular review of case notes, assessments, and other documentation.
- Conducted 'Thinking for a Change' workshops/classes for inmates preparing for release.
Substance Abuse Counselor CAC I
Pueblo Treatment Services (Crossroads Managed Care
Pueblo, CO
05.1990 - 05.1993
- Developed treatment plans based on evidence-based practices and current research findings.
- Led supportive group discussions and education sessions with alcohol and drug users and families.
- Assessed clients to determine individual needs and developed treatment plans accordingly.
- Advised families on how to support their loved one throughout the recovery process.
- Monitored client compliance with medication regimens prescribed by psychiatrists or primary care physicians.
- Educated clients about available community resources for continued recovery support.
Education
Some College (No Degree) - Sociology
University of Southern Colorado
Pueblo, COSome College (No Degree) - Sociology/Psychology
Liberty University
Lynchburg, VASkills
- Collaborative Teamwork Across Disciplines
- Referral coordination
- Comprehensive Case Documentation
- Effective Troubleshooting
- Enthusiastic Approach
- Strong Communication Skills
- Community Engagement
Timeline
Broker Associate
RE/MAX Associates of Pueblo
01.2022 - 01.2025
CASA Volunteer
CASA of Pueblo
09.2021 - Current
Account Manager
Tseng Signature Homes
01.2018 - 07.2024
Assistant Manager
Furniture Row/Denver Mattress
10.2015 - 12.2019
Licensed Property and Casualty Insurance Producer
Farmers Insurance Group
05.2012 - 04.2014
Case Manager II
Colorado Department of Corrections
06.1993 - 05.2012
Substance Abuse Counselor CAC I
Pueblo Treatment Services (Crossroads Managed Care
05.1990 - 05.1993
Some College (No Degree) - Sociology
University of Southern Colorado
Some College (No Degree) - Sociology/Psychology
Liberty University
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