Summary
Overview
Work History
Education
Skills
Relevant Coursework
Timeline
Generic

Gazuel Cruz Rivera

Glassboro,NJ

Summary

Dependable and driven professional with knowledge of customer service, data entry, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.

Overview

3
3
years of professional experience

Work History

Bilingual Human Resource Representative

NFI Industries
01.2024 - Current
  • Gathered, organized and input information into digital database.
  • Assisted employee conflicts through proactive mediation and conflict resolution strategies.
  • Responded to employee inquiries, questions and complaints and guided and directed employee relations issues to support workforce analysis, performance management and other core HR functions.
  • Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Boosted team morale by introducing employee recognition programs, acknowledging standout performers.

Assistant General Manager

T-Mobile
01.2022 - 12.2023


  • Developed customized e-learning modules to accommodate diverse learning styles and schedules.
  • Implemented effective process improvement initiatives to enhance productivity and performance levels
  • Evaluated training program effectiveness using various metrics, adjusting content as needed for optimal results.
  • Managed all invoices for staff meetings/regional conferences insuring all materials are accounted for
  • Manage the hiring, onboarding, and training of new employees
  • Coordinated events insuring all parameters were executed including room scheduling, and set up.

Marketing Intern

Console & Associates
09.2022 - 01.2023
  • Created multimedia presentations that showcased company's products and services
  • Participated in team meetings to provide input on process improvements within the department
  • Ensured that all necessary paperwork was filed correctly and on time
  • Collaborated with team members to develop and execute marketing strategies based on organizational goals and priorities

Education

Bachelor of Science (B.S) - Marketing

Rutgers, The State University of New Jersey
Camden, NJ
05.2023

Skills

  • Bilingual (English and Spanish)
  • Human Resources Operations
  • Training facilitation/Event Coordination
  • Teamwork and Collaboration
  • Onboarding, Training, and Development
  • Data Interpretation and Reporting
  • Invoicing and Billing

Relevant Coursework

  • Strategic Human Resource Management
  • Introduction to Project Management
  • Data collection and Analytics

Timeline

Bilingual Human Resource Representative

NFI Industries
01.2024 - Current

Marketing Intern

Console & Associates
09.2022 - 01.2023

Assistant General Manager

T-Mobile
01.2022 - 12.2023

Bachelor of Science (B.S) - Marketing

Rutgers, The State University of New Jersey

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Gazuel Cruz Rivera