GBENGA THONTTEH

One of the thirteen departments that make up the Division of Student Affairs, Event Management, Dining, and Hospitality is the biggest department at the university, with more than one thousand workers. The Bone Student Center and Braden Auditorium, the Student Services Building, Marketplace at Linkins, and Watterson eating Commons are some of the structures that are managed by this department. Additionally, the department is responsible for managing the retail eating venues that are located across the campus.

• Assisted in the creation of engaging multimedia presentations that facilitated deeper understanding of course content.
• Implemented time management techniques to complete tasks efficiently and meet deadlines consistently.

Arranges products systematically and places them in neat piles on pallets. Complies with all safety protocols and regulations at the warehouse. Notify the warehouse manager of any problems or concerns. Performs the task of both loading and unloading items at the warehouse. Ensure that all packages are appropriately packaged and loaded. Complies with written and verbal directions provided by the warehouse manager.

• Maintained a safe work environment by adhering to company

policies and guidelines for proper lifting techniques.

• Improved package handling efficiency by implementing proper sorting and organizing techniques.
• Proved successful working within tight deadlines and a fast-paced environment.
• Followed safety regulations to maintain safe work environment.
• Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
• Assembled, sealed, and loaded packages into correct trucks.
• Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
• Contributed to increased productivity by working effectively in high-pressure situations.
• Followed verbal and written instructions to properly move and ship products.
• Supported team morale by fostering positive communication and collaboration among coworkers.
• Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
• Maintained accurate records of incoming and outgoing packages and shipments for future reference.
• Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
• Monitored and tracked shipment progress to confirm on-time delivery.
• Loaded package containers onto forklifts and transported into packaging areas.
• Prepared pallets of boxes for easy transportation between customer and storage locations.
• Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
• Stored and secured packages in designated areas to prevent damage and theft.
• Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
• Removed jams and unblocked conveyor system to maintain flow of goods.
• Elevated workplace safety awareness through ongoing training, reducing incidents of injury on the job.
• Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure.
• Reduced damage rates for packages through careful handling and adherence to safety protocols.
• Used hand-held scanners and physical logs to accurately track item movements.
• Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
• Communicated regularly with supervisors to provide information on delays and issues with shipments.
• Collaborated with other package handlers to provide prompt and accurate delivery of orders.
• Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.
• Assisted supervisors in tracking inventory, ensuring accurate records and minimal discrepancies.
• Continually honed skills in operating various equipment such as hand trucks, pallet jacks, and forklifts to optimize workflow and enhance efficiency.
• Provided training support for new hires, sharing knowledge of best practices in package handling procedures.
• Built strong relationships with customers and vendors through excellent customer service.
• Collaborated closely with supervisors, providing valuable input on process improvements for more streamlined package handling.
• Contributed to cost savings initiatives by identifying opportunities for recycling materials during the packaging process.
• Achieved faster turnaround times for deliveries through diligent attention to detail during packaging processes.
• Upheld security measures by screening packages according to established protocols and reporting any suspicious items promptly.
• Loaded and unloaded materials onto and off of trucks for fast shipment.
• Maintained clean, orderly work environment free of hazards.
• Assembled pallets and crates for secure transportation of materials.
• Managed warehouse operations and verified proper shipment procedures.
• Assisted in receiving, stocking and distribution of merchandise.
• Verified documentation and condition of freight to assure quality standards were achieved.
• Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
• Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
• Helped train new employees in safe practices and warehouse procedures.
• Unpacked and repacked items in different quantities and configurations for shipment.
• Operated moving truck safely to deliver items to destination without nicks or scratches.
• Verified quantity and description of materials received by checking merchandise against packing list.
• Shipped material and performed boxing, packing, labeling, and preparation of related documents.
• Operated equipment while observing standard safety procedures.
• Strapped items down over protective padding to secure throughout transportation.
• Surrounded items in cling film, padded blankets, and tape to protect from damage.
• Successfully navigated large shipments of materials through tight spaces and busy facilities.
• Moved furniture and boxes using utility dolly and truck ramp.
• Streamlined material delivery processes which increased efficiency and reduced downtime.
• Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.

Monitoring and controlling access to the premises, responding to emergencies and incidents, conducting regular patrols and inspections, and maintaining accurate and detailed incident reports are all part of the responsibility of ensuring the safety of personnel, property, and assets on the premises.

• Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
• Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Reported suspicious activities and persons to law enforcement.
• Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Created a culture of safety awareness among employees through regular presentations and communication on security issues.
• Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
• Conducted regular patrols of key areas to spot and control security concerns.
• Improved overall security by conducting regular patrols and monitoring surveillance systems.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
• Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
• Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
• Checked and verified photo identification prior to granting facility access.
• Screened individuals and prevented passage of prohibited articles into restricted areas.
• Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
• Coordinated with other departments to enhance cross-functional collaboration for improved overall security strategy implementation.
• Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
• Collaborated with Human Resources to address employee concerns regarding personal safety, workplace violence prevention, and emergency response protocols.
• Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
• Assisted in developing comprehensive security policies to address potential risks and protect company assets.
• Regulated vehicle and pedestrian traffic onto building grounds.
• Developed strong relationships with local community members to foster trust between the organization''s security team and its neighbors.
• Evaluated the effectiveness of existing security measures by conducting regular audits on systems, processes, and incident reports to identify areas for improvement.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
• Conducted pre-employment background checks on prospective hires as part of the organization''s commitment to maintaining a secure workforce environment.
• Supported event planning teams by providing input on necessary security arrangements during special functions or high-profile meetings.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Responded quickly to emergency situations to assess and deflect issues.
• Completed full building and grounds patrols to spot and investigate concerns.
• Responded quickly to incidents and assessed active situations for security concerns.
• Worked independently and collaboratively to resolve urgent issues to protect lives and property.
• Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
• Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
• Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
• Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
• Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
• Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
• Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
• Interacted assertively but non-confrontationally with personnel and general public.
• Monitored CCTV cameras and alarm systems for security breaches.
• Examined doors, windows and gates to verify security.
• Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
• Updated shift logs and produced daily reports to document security activities and specific incidents.
• Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
• Investigated suspicious activities and persons to maintain security of premises.
• Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
• Wrote detailed reports of all security breaches and investigations.
• Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
• Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
• Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
• Issued access cards to authorized personnel to monitor access points.
• Conducted training sessions for new security personnel to facilitate compliance with security protocols.

Carry out activities related to food processing, including but not limited to sorting, grading, washing, peeling, cutting, combining, cooking, freezing, and packing.

• Operated food production equipment safely and responsibly for quality output.
• Assembled and packaged food items securely to meet company standards.
• Recorded food production data to enable performance monitoring.
• Monitored food production and quality control to achieve agreed standards.
• Worked in production to improve efficiency.
• Adhered to company safety policies and procedures for proper food safety and sanitation.
• Complied with food storage and handling procedures for safe, hygienic operations.
• Selected correct ingredients and garnishes according to recipe specifications.
• Operated various food processing equipment, contributing to seamless production flow and high-quality end products.
• Provided support during peak demand periods, ensuring that all orders were fulfilled accurately and on time.
• Supported inventory management by checking stock levels, ensuring timely replenishment of supplies, and minimizing spoilage.
• Reduced waste by monitoring quality control during food preparation processes.
• Maintained consistent product quality by conducting regular taste tests throughout the various stages of production.
• Streamlined packing processes for increased efficiency in order fulfillment.
• Implemented real-time adjustments to address any identified machine malfunctions or bottlenecks within the process workflow.
• Performed routine maintenance on food processing machinery as needed, preventing breakdowns that could disrupt the production schedule.
• Increased safety standards by following proper sanitation procedures and wearing appropriate protective gear.
• Contributed to a positive work environment by fostering strong relationships with team members and displaying a proactive attitude towards problemsolving.
• Enhanced production efficiency by maintaining clean and organized workstations.
• Participated in continuous improvement initiatives, identifying areas of potential cost savings or process improvements within the production line.
• Packaged food items for shipment and organized orders for delivery.
• Upheld company standards for product consistency by adhering to established recipes and ingredient measurements.
• Maintained ingredients and supplies inventories, enabling timely stock replenishment.
• Assisted in meeting daily production goals through efficient task completion and teamwork.
• Discarded expired food items and disposed of waste for hygienic food preparation environments.
• Proactively communicated with supervisors regarding any potential issues or concerns, maintaining open lines of communication for a smooth-running operation.
• Collaborated with coworkers to implement new production techniques for improved output and reduced downtime.
• Assisted in training new hires on best practices, equipment usage, and safety protocols for optimal performance within their roles.
• Stored food properly by adhering to food safety policies and procedures.
• Ensured compliance with local health regulations while handling raw materials such as meat or produce during the manufacturing process.
• Supported overall facility cleanliness through adherence to strict cleaning schedules.
• Maintained accurate records of production numbers, allowing management to track progress and set future goals effectively.
• Verified prepared food met standards for quality and quantity before serving to customers.
• Recorded production and test data for each food product batch such as ingredients used, test results and time cycle.
• Stirred and mixed recipe ingredients by activating blenders and agitators with proper cautions and attention to detail to avoid over mixing.
• Identified proper cooking times and temperatures for various food products based on written recipes and formulas.
• Troubleshot malfunctions with machinery and performed routine maintenance to restore functionality and minimize downtime.
• Prepared different food products by operating equipment such as kettles, deep fryers and pressure cookers.
• Prevented illnesses and protected consumers by sanitized equipment using steam hoses and appropriate cleaning products following each shift.
• Selected and measured or weighed ingredients using English or metric measures and balance scales.
• Maintained clean work areas for optimal food quality.
• Observed company safety procedures and standards when operating machinery, using sharp tools and handling chemicals.

Carry out activities related to food processing, including but not limited to sorting, grading, washing, peeling, cutting, combining, cooking, freezing, and packing.