Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Store Manager
All About Kentucky
03.2023 - Current
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Rotated merchandise and displays to feature new products and promotions.
Game Operations Associate
Commerce Casino
06.2021 - 03.2023
Welcomed and greeted customers, answered questions and provided excellent customer service to contribute to memory-making experience.
Performed cash handling duties, provided change and balanced money at end of shift.
Reported concerns, broken machines and out-of-order games to supervisor.
Supervised gameplay and monitored guests' actions to prevent theft.
Custodial Maintenance Worker
Walt Disney Park and Resort Internship
01.2018 - 04.2019
Maintenance of theme park "attractions"
Ensured the overall cleanliness of the park by cleaning tables, emptying trashcans, cleaning restrooms while also adhering to OSHA Standards and protocols.
Interacted with guests daily, serving as a guest liaison for answering questions, providing directions and deliver exemplary guest service within accordance to Walt Disney’s sterling reputation.
Electrician Apprentice
New Electric
07.2017 - 01.2018
Subcontracted through TESLA
Maintenance of all electrical equipment installations throughout the assigned region, with frequently changing assignments and work conditions.
Learned and performed the installation of cables/wires/terminations on various electrical equipment within TESLA’s environment.
Worked safely to complete all electrical installations in a timely manner, adhering to safety protocols while also exceeding Tesla’s high-performance standards.
As part of the construction crew, I was involved in constant interpersonal relationships, maintaining high levels of communication to ensure safety and accuracy and while being an ultimate team player.
Assisted in the training of other electrical personnel, ensuring a high level of competency and understanding of all verbal and written instructions, as well as company policies.
Food Preparation Specialist
Walt Disney Park and Resort Internship
08.2016 - 01.2017
Prepared all menu items and guests orders in a timely fashion, while also in accordance to recipe guidelines and overall park standards
Knowledgeable in understanding kitchen and OSHA safety and sanitation standards, including proper temperature storage
Maintained a high level of food quality and sanitation as well as overall food production
Assisted the Chef in the daily preparation and delivery of all menu and ordered items throughout the day.
Box Office Assistant
The Rialto Theater
05.2014 - 07.2017
Assisted in the planning, design and production of all events hosted at the Rialto Theater
Organized the facility events by managing/ delivering on all event details from decor, catering, entertainment, transportation, location, invitee list, special guests, equipment, promotional material, etc
Responsible for exhibiting a positive work environment, while fostering an atmosphere of pleasant guest interactions, serving to guest and client requests in a friendly and efficient manner
Obtained all ticketing revenues, issued receipts, accepted payments, while ensuring the accuracy of cash on hand
Handled all Excel sheets, using appropriate documentation and recording of all transactions and payments to vendors/ entertainers.
Bartender / Server
Proper Restaurant and Bar
12.2014 - 06.2016
Helped to strengthen teamwork and communication with team members by harboring an atmosphere of friendliness and inclusion, in order to deliver superior customer service to all patrons
Maintained a safe and inviting environment by identifying incidences, working with clients to immediately resolve all issues
Kept the bar area clean in accordance with the company’s guidelines and policies, as well as adhering to Arizona Department of Health Services standards
Crafted and created all mixed drinks for patrons in a timely manner
Maintained bar inventory by keeping track of all product, helping to have a low overhead and preventing potential waste.
Men’s Lead Assistant Manager
Urban Outfitters
11.2012 - 08.2015
Assisted management, recruitment, training, development and coaching of all new associates and store members
Utilized excellent communication skills in order to effectively support store management, while being able to help delegate projects/ tasks of store associates
Assisted in the responsibility of overseeing all department activities for progress and completion of all delegated/ store tasks
Effectively executed on all corporate programs, promotions and policies as per Urban Outfitters, Inc
Helped to motivate sales employees in order to improve morale, overall store performance, while trying to generate increased store revenue.
Camp Staff Lifeguard and Rifle Instructor at Kentucky 4-H, University of KentuckyCamp Staff Lifeguard and Rifle Instructor at Kentucky 4-H, University of Kentucky
Registered Nurse- Nurse Clinical at University of Kentucky, Kentucky Children's HospitalRegistered Nurse- Nurse Clinical at University of Kentucky, Kentucky Children's Hospital