To work in a team oriented environment where I can proactively contribute towards the achievement of company’s objective and also strive for excellence and precision at all times, in all positions and circumstance.
A career driven professional with years of proven and commendable performance in Human Resources Management stretching across various areas form employee recruitment, on-boarding and retention, learning and development, conflict resolution, drafting of offer letters, salary computation, payroll administration, employee relations, staff engagement, change management, consulting, HR database/record management, HR Policy reviews and development. I am a self-motivated and result focused individual with good work ethics and passion for developing new and innovative ideas and practices while also empowering employees to maximize and leverage on their strengths thereby promoting organizational growth.
Work with managers to select and recruit the best fit candidates for specific roles with the organization and in a timely manner.
Conduct induction programs for successful candidates.
Organize a structured and comprehensive onboarding process, which ensures all new employees have the required tools to begin work on day one of employment.
Performance Management - Proactively identify talent gaps within the business and make necessary plans to overcome them.
Work with managers to organize training programs in order to improve employee skills and knowledge in relations to the business.
Assist in creating, driving and implementing people strategies that align and support business needs.
Implement change initiatives required by the business together with the management team to drive optimal performance and productivity.
Work with management to improve work relationships and productivity in general.
Attend to general HR queries from staff and management team and provide policy guidance and interpretation where necessary.
HUMAN RESOURCES GENERALIST, CORDISMARIAFCC CENTRE
August 2018 – April 2020
DUTIES
Recruits in an expedient and professional manner the most qualified staff available to fill any openings at the Early Learning/child care center.
Organize a structured and comprehensive onboarding process, which ensures all new employees have all tools necessary to begin work on day one of employment.
Create an informative orientation for all incoming employees.
Lead a structured and fair performance management and identify training needs.
Provide guidance concerning progressive discipline/termination of employment.
Provide necessary HR policy guidance and interpretation.
HUMAN RESOURCES CONSULTANT, IS INTERNETSOLUTIONS LTD (DIMENSION DATA NIGERIA)
October 2015 – July 2016
DUTIES
HR administration – Employee records and database management and update. Policy reviews, proposal and implementation. Ensure Payroll record accuracy and update. Attended to HR queries from staff and management. Staff exit/end of service management, coordination and communication.
Recruitment and on-boarding – Worked with managers to attract and select the right people in the organization. Recruited best fit candidates for specific roles, conducted induction programs for successful candidates.
Reporting - Compile and communicate reports as may be requested by Management team. Conduct exit interviews with employees leaving the company and compiles monthly reports on the feedback received and communicates this to the Management team for trend analysis and addressed concerns accordingly.
HR metrics - Ensure compliance and security of accurate and complete HR records. Submit monthly metrics reports to HR team at Group level. Analyze the report/data together with the HR Manager and identify potential trends, address concerns and ensure remedies with the managers.
Employee and labor relations – Facilitated labor relations between management and staff. Coached and provided support to line managers on day to day people management, disciplinary and performance issues, HR Resources, Programs and Policies. Conflict Management and resolution; documented and respond to all grievances lodged and resolved same accordingly.
Transformation and change management – Implemented change initiatives required by the business together with the management team.
Performance management – Trained new employees on how to access and use the company’s performance management system used in appraisal process. Conducted staff performance review sessions,
Career management (Talent and Learning and Development) – Talent management and redeployment. Worked closely with line management to understand the training needs in the business. Advised line managers on learning interventions, identify and coordinate learning interventions as required by the business.
Employee Database Management – Ensure all staff information is captured accurately on the database at all times. This includes personal details, next of kin, data-transfers, new starts, reassignments, remuneration breakdown, promotions, leavers/ staff exits, etc.
Reward and remuneration - Provide support to line managers, co-ordinate the annual salary increase and bonus processes and ensure accurate data is capture on payroll system accordingly.
Key Accomplishment:
· Successfully reviewed and updated the company’s HR policies. Designed and created a companywide HR Booklet which was handed out to all employees as well as new employees on the first day of orientation.
Successfully conducted Succession Plan, Job Role Evaluations, reviewed and updated all Job descriptions within the business.
Maintained a smooth transition of incoming employees into the organization
Successfully communicated and implemented a major change process across the business.
Received a Staff recognition award as best performing staff and an Employee of the year award for 2015.
July 2012 – September 2015
DUTIES
Maintain accurate HR database and records/files including SAP and ensure staff requests are attended to and documented at all times.
Assist in the communication and implementation of the company’s policies & procedures.
Organize and coordinate all employee engagement sessions, staff induction, and ensured timely provision of logistics in compliance with the company’s policies.
Provide prompt response and feedback to line managers and staffs on query related to employee benefits.
Maintain data integrity on all relevant HR systems, applications and records.
Handle payroll processes in the absence of the HR Manager
Attend to general HR queries from staff and management (Medical, Pension Fund and Leave processing) and provide HR Company policies related to all queries.
Coordinate interview processes and ensure all new employees are on-boarded correctly and timeously.
Prepare letters of appointment for Full-time Employees and Fixed Term Contracts et cetera.
Represent the HR Manager at business strategy sessions and management meetings.
Ensure that HR data on all systems, databases/SAP is accurate and up to date at all times.
Oversee all HR Administration – new starts, resignations, status changes where applicable.
Submit monthly HR Metric reports to the group (IS SA) and provide insight into the business analysis.
Ensure transfer and exit processes are handled professionally and promptly in line with all company/HR policies.
Ensure Communication with all stakeholders on company notices, policy amendment or changes after approval from the proper authority
Key Accomplishments:
Successfully implemented the automation of the Leave application and approval process using the Sage VIP system
Successful processed all staff trainings through ITF and received training refunds in full for the year 2014/2015 and also maintained a cordial relation with the Industrial Training Fund
Ensured the smooth exit of senior management team members
Maintained a cordial relationship between exited staff and the company thereby reducing cases of grievances and the resultant negative consequences
Received Staff Excellence Award at group level for 2014
Received an “A” rating from the CEO at the 2014 financial year-end performance review.
Ensured that new start data is captured completely (personal information, addresses, cell phone no, office no, fax no, leave, banking details, benchmark etc.) and is 100% accurate on SAP and on the employee database.
Ensured that the employee data base is updated at all times with accurate employee data-transfers, new starts, leavers, reassignments, promotions, etc.
Answered routine questions concerning job openings, job information, pay and qualifications, benefits, leave, and training opportunities.
Prepared background screening and certificate verification documents and forward documents to the appropriate agencies, report results to the hiring authority and maintained records accordingly.
Scheduled to regularly check the house list data provided by the IS SA HR office.
Ensured that the PDS is updated monthly with employee data at all times, new starts, leavers, transfers in and out, structural and reporting line changes
Ensured that all staff files (new and existing employees) have all the necessary records in it.
Coordinated other light duty assignments, employee service or award programs as may be assigned from time to time by the HR Manager.
Ensured that staff are registered with an HMO upon assumption of duty.
Sold holiday packages and insurance to intending members.
Provided guidance to clients on planning, choosing and organizing a perfect holiday
Offered professional advice and opinions to clients on where to visit on holiday, local tourist attractions, events and customs.
Made presentation to clients and intending members on the benefits of the vacation group and organized the deck for presentations and meetings.