Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer Experience
Extracurricular Activities
Timeline
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Grace Boring

Tonawanda,N.Y.

Summary

Hardworking and outgoing, with passion and enthusiasm for helping others. Familiar with doing what it takes to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.

Overview

2
2
years of professional experience

Work History

Host

Carrabba's Italian Grill
Amherst, NY
02.2024 - Current
  • Greeted guests upon arrival and provided them with menus and accurate wait times.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Took reservations over phone and in person.
  • seated guests by escorting them to their tables.
  • Maintained cleanliness, including bussing and wiping down of tables and chairs.
  • Maintain contact with kitchen and serving staff to properly handle dining details.

Airport Driving Range and Pro Shop
Williamsville
04.2023 - 11.2023
  • Deliver excellent customer service and ensured the highest quality of customer relations
  • Maintain expert knowledge of all merchandise and promotions in order to address customer inquiries and provide information about all products and services
  • Responsible for scheduling lessons with Golf Professionals
  • Keep the pro-shop neat and clean and ensure merchandise is well stocked - Reorganize and make items more appealing to be sold
  • Use computerized cash register to collect fees and make retail merchandise sales with perfect accuracy - Reconcile drawer after each shift
  • Open and close the Pro Shop and perform all associated duties.

Old Navy
Amherst
07.2022 - 04.2023
  • Responsible for engaging and connecting with customers by providing excellent customer service resulting in brand loyalty
  • Process transactions including checks, cash and credit purchases or refunds
  • Exhibit friendly, professional demeanor while responding to customer inquiries and resolving issues
  • Restock, arrange and organize merchandise to drive product sales
  • Received Magic Maker of the Month Award for performance and attitude just three months into my employment.

Education

Kenmore East High School
06.2023

Skills

  • Dependability and reliability
  • Problem solving
  • Respect
  • Teamwork
  • Communication
  • Integrity

Accomplishments

Honor Roll Student, 09/01/19, 06/01/23, 3.4 GPA or higher

Volunteer Experience

Roswell Park Alliance Foundation

  • Set up, sell tickets, and manage basket raffle at golf tournament
  • Serve hot beverages to visitors at Roswell Park Tree of Hope Ceremony
  • Guest relations at Empire State Ride finish line; assist with guest questions, signage, and cheering items distribution
  • Create packages, label, and mail reward items to fundraiser participants
  • Information booth operator/customer service representative at Ride for Roswell
  • Clean up and break down of events: Ride for Roswell and Empire State Ride

Ride for Roswell Fundraiser & Extra Mile Club Member, 01/01/16, 12/31/22, Raised over $1000 per year, for 7 years, to benefit research and patient care programs at Roswell Park Comprehensive Cancer Center.

Extracurricular Activities

Junior Varsity Cheerleader (Freshman and Sophomore years) 

Junior Varsity Cheerleading Captain (Sophomore year)

Varsity Cheerleader (Junior year) 

Timeline

Host

Carrabba's Italian Grill
02.2024 - Current

Airport Driving Range and Pro Shop
04.2023 - 11.2023

Old Navy
07.2022 - 04.2023

Kenmore East High School

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Grace Boring