Preston Addington
Wise,VA
Summary
Proven leader with extensive experience at Houchens, skilled in management and excellent record of success in inventory audits and product organizing. Dedicated to accurate record-keeping, worksite safety, and timely issue resolution. Excelled in enhancing team efficiency and customer satisfaction, demonstrating exceptional time management and effective communication. Achieved significant reductions in inventory shrinkage, showcasing a commitment to results through strategic decision-making and hands-on leadership. Skilled at training employees and leveraging organized approaches to handle daily planning, fast pace environments and customer service requirements. Forward-thinking and industrious with enthusiastic communication style focused on maximizing engagement and satisfaction.
Overview
9
9
years of professional experience
Work History
Warehouse Picker
Food City Distribution Center
06.2023 - Current
- Inspected shipments to verify accuracy and prevent errors.
- Kept tidy and organized warehouse to comply with cleanliness standards.
- Collaborated with team members to achieve daily pick and pack goals.
- Operated pallet jacks to safely transport goods from warehouse to shipping area.
- Took on extra hours and shifts during busy periods.
- Prepared orders for shipment via Vocollect System to upload package data to tracking system.
- Protected materials for transport by correctly packaging products.
Assistant Store Manager
Houchens
02.2022 - 06.2023
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales to balance and log day-to-day revenue.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Rotated merchandise and displays to feature new products and promotions.
- Equipped associates with the ability to understand and comply with company policies and procedures.
- Created and maintained safe and secure work environments for employees.
- Assisted in recruiting, hiring and training of team members.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Monitored daily safe count, cash discrepancies, inventory shrinkage and drive-off.
Store Manager
Houchens
11.2021 - 02.2022
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Supervised guests, answering questions and concerns regarding products.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Managed inventory control, cash control, and store opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Hiring, training and mentoring new staff members.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Developed and implemented successful staff incentive programs to motivate employees.
- Reduced operational risks while organizing data to forecast performance trends.
- Monitored safe count, daily cash discrepancies, inventory shrinkage and drive-off.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Trained and guided team members to maintain high productivity and performance metrics.
Grocery Department Manager
Houchens
09.2020 - 11.2021
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Performed key tasks to promote inviting grocery store appearance.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Implemented customer rewards program and actively communicated with grocery team members to promote positive working environment.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Orchestrated performance-oriented environment by closely supporting team members.
- Managed senior-level personnel working in marketing and sales capacities.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
Dairy and Frozen Manager
Houchens
03.2020 - 09.2020
- Streamlined ordering process for better inventory management, reducing overstock and minimizing product waste.
- Trained new employees in proper handling of frozen goods, freezer maintenance, and customer service best practices.
- Reduced shrinkage rates by closely monitoring inventory levels and implementing loss prevention measures.
- Performed routine temperature checks to ensure compliance with food safety regulations, maintaining accurate records as required.
- Collaborated with store management to develop strategies for optimizing frozen department performance.
- Increased sales by creating attractive merchandise displays that showcased promotional items and seasonal products.
- Conducted regular price audits to ensure accuracy at the point-of-sale system, updating pricing information when necessary.
- Improved product quality by implementing strict inventory control procedures and monitoring expiration dates.
- Implemented cost-saving measures through efficient energy usage in freezer equipment operation, contributing to overall store profitability.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Monitored refrigeration, freezer, and cooling areas for proper functioning and reported issues to supervisor.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
Store Manager
Houchens
10.2019 - 03.2020
- Managed inventory control, cash control, and store opening and closing procedures.
- Supervised guests at front counter, answering questions regarding products.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Rotated merchandise and displays to feature new products and promotions.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Recruiting, Hiring, training and mentoring new employees.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Front end assistance any time registers or employees required extra help.
- Assisted in annual physical inventories by accurately counting stock items and reconciling discrepancies swiftly.
- Managed returns process, ensuring timely processing of defective or damaged goods while maintaining accurate records.
- Expedited unloading of trucks, minimizing delays in the overall supply chain process.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Store Manager
Houchens
01.2019 - 10.2019
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Supervised guests at front counter, answering questions regarding products.
- Managed inventory control, cash control, and store opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Completed point of sale opening and closing procedures.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Developed and implemented successful staff incentive programs to motivate employees.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reported serious issues to district management with great detail.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Placed, tagged, and secured merchandise in diverse designated areas.
- Ensured timely processing of incoming shipments to minimize stock shortages and improve customer satisfaction.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Trained team members on cash register operation and cash handling.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
Assistant Store Manager
Houchens
02.2017 - 01.2019
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Rotated merchandise and displays to feature new products and promotions.
- Created and maintained safe and secure work environments for employees.
- Assisted in recruiting, hiring and training of team members.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Trained and guided team members to maintain high productivity and performance metrics.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Maintained visual merchandising standards throughout the store to create an appealing shopping environment for customers.
- Managed store budget effectively, making cost-saving adjustments when necessary without sacrificing quality or customer experience.
- Collaborated with the Store Manager to develop strategic plans for sales growth and operational improvements.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Accomplished multiple tasks within established timeframes.
Stocker
Houchens
03.2015 - 02.2017
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
- Aided in training new team members on best practices for stocking procedures.
- Stocked shelves to match planogram images and instructions.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Contributed to a positive store atmosphere by maintaining a professional and courteous demeanor while interacting with customers and coworkers.
Education
High School Diploma -
Central High School
Wise, VA05.2015
Skills
- Team Leadership
- Time Management
- Heavy Lifting
- Decision-Making
- Effective Verbal and Written Communication
- Order picking and processing
- Stock organization
- Workplace Cleanliness
- Adaptable to change
- Loading and unloading
- Order Preparation
- Paperwork Processing
- Pallet Jack Handling
- Customer Service
- Staff Management
- Multitasking
Timeline
Warehouse Picker
Food City Distribution Center
06.2023 - Current
Assistant Store Manager
Houchens
02.2022 - 06.2023
Store Manager
Houchens
11.2021 - 02.2022
Grocery Department Manager
Houchens
09.2020 - 11.2021
Dairy and Frozen Manager
Houchens
03.2020 - 09.2020
Store Manager
Houchens
10.2019 - 03.2020
Store Manager
Houchens
01.2019 - 10.2019
Assistant Store Manager
Houchens
02.2017 - 01.2019
Stocker
Houchens
03.2015 - 02.2017
High School Diploma -
Central High School
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