Summary
Overview
Work History
Education
Skills
Timeline
Generic

G.Curtis Smart II

Livonia

Summary

Dynamic Transportation Supervisor with a proven track record at Performance Food Group Co, excelling in routing and driver supervision. Expert in DOT compliance and cost control, I fostered a culture of continuous improvement, enhancing operational efficiency and employee morale. Adept at budget analysis and committed to safety compliance, I drive exceptional team performance.

Transportation professional with solid track record in overseeing logistics and optimizing transportation processes. Proven ability to lead teams to achieve operational goals and drive continuous improvements. Known for reliability and adaptability in dynamic settings, emphasizing team collaboration and excellence.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

18
18
years of professional experience

Work History

Transportation Supervisor

Performance Food Group Co
02.2023 - Current
  • Managed routing, driver supervision and DOT compliance.
  • Coordinated schedules and routes for drivers to ensure timely deliveries and customer satisfaction.
  • Ensured proper documentation was completed accurately for all transportation operations, including driver logs, vehicle inspection reports, and accident/incident reports.
  • Managed a team of drivers, providing training, guidance, and performance evaluations to maintain a high level of professionalism.
  • Fostered a culture of continuous improvement within the team by encouraging feedback from drivers on ways to enhance operational efficiency.
  • Improved working conditions for employees and fostered work environment that maximized employee morale and engagement.
  • Monitored safe operations by conducting field safety audits.
  • Allocated equipment to meet transportation needs and financial goals.
  • Reduced overall transportation costs with effective budget management and resource allocation.
  • Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
  • Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
  • Oversaw preventive maintenance and scheduled repairs to maximize vehicle and equipment performance.
  • Managed labor assignments and equipment allocations and met transportation, operations and production goals.
  • Motivated workers to exceptional performance through implementation of new strategies.
  • Worked closely with personnel, customers, and contractors to resolve problems.

Delivery Specialist

Performance Food Group Co
09.2021 - 02.2023
  • Resolved customer complaints professionally, demonstrating empathy while finding solutions that met their expectations.
  • Enhanced customer satisfaction by providing timely and accurate deliveries, maintaining a friendly demeanor.
  • Adapted to changing schedules or routes as needed, demonstrating flexibility in meeting client needs under tight deadlines.
  • Provided exceptional customer service through clear communication with clients regarding delivery times and special requests.
  • Improved delivery efficiency by optimizing routes and utilizing GPS tracking systems.
  • Reduced vehicle downtime with regular maintenance checks, ensuring optimal functionality and reducing repair costs.
  • Maintained strict adherence to delivery schedules, ensuring punctuality and reliability in meeting customer expectations.
  • Managed time effectively by prioritizing tasks based on urgency and importance, maximizing daily productivity levels without compromising quality standards set forth by the company policy guidelines.

Chemical Operations / Service Manager

Parts Cleaning Technologies
07.2014 - 03.2020
  • Managed a team of service professionals to ensure high-quality customer satisfaction and timely resolution of issues.
  • Optimized resource utilization by identifying inefficiencies in existing processes and recommending appropriate solutions for improvement.
  • Championed continuous improvement initiatives within the department, fostering a culture of innovation among team members.
  • Directed daily operations activities, ensuring smooth workflow across all departments involved in delivering services to customers.
  • Oversaw budget management and resource allocation, ensuring optimal use of company resources while meeting financial goals.
  • Established strong relationships with clients, vendors, and partners to support long-term growth strategies in the industry.
  • Increased client retention rates through proactive communication channels designed specifically for relationship-building purposes.
  • Coached and mentored employees to foster personal growth opportunities while encouraging professional development within their roles as service operations managers.
  • Implemented strategies to increase customer service satisfaction ratings.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Chemical Operator

McGean-Rohco
10.2007 - 07.2014
  • Ensured safe working environment by strictly adhering to safety protocols and guidelines during chemical operations.
  • Operated chemical processing equipment successfully while adhering to company standards.
  • Followed safety processes and protocols while moving hazardous chemicals and operating heavy machinery to avoid and accidents.
  • Stored, retrieved, mixed, and monitored chemicals used in production process.
  • Maintained high-quality standards for finished products by conducting rigorous quality control tests.
  • Safely used various machinery and forklifts during chemical drumming operations.
  • Implemented safety protocols and procedures for safe, efficient process operation.
  • Increased yield by closely monitoring reaction conditions and making necessary adjustments as required.

Education

High School Diploma -

Redford Union H.S.
Redford, MI

Skills

  • Transportation management
  • Vehicle maintenance
  • Routing
  • Driver supervision
  • Scheduling
  • Fleet management & logistics
  • Cost control
  • DOT regulatory compliance
  • Fleet management
  • Budget analysis
  • Safety compliance
  • Incident reporting

Timeline

Transportation Supervisor

Performance Food Group Co
02.2023 - Current

Delivery Specialist

Performance Food Group Co
09.2021 - 02.2023

Chemical Operations / Service Manager

Parts Cleaning Technologies
07.2014 - 03.2020

Chemical Operator

McGean-Rohco
10.2007 - 07.2014

High School Diploma -

Redford Union H.S.

Similar Profiles

CREATE PROFILE