Gladys Dixon
Waterloo,IA
Summary
Dedicated professional with extensive experience as a Special Needs School Bus Driver at Septran Inc., demonstrating strong empathy and safety consciousness. Proven track record in enhancing operational efficiency and ensuring student welfare through effective route planning and adaptive driving techniques. Committed to fostering an inclusive environment for all passengers.
Overview
30
30
years of professional experience
Work History
Special Needs School Bus Driver
Septran Inc.
Bloomington, MN
09.2021 - 04.2023
- Assisted in training new drivers on best practices for safely transporting special needs students in various settings.
- Facilitated smooth transitions between home life and school by providing consistent support during pick-up/drop-off times for special needs children.
- Contributed to a positive school culture by actively participating in staff meetings, professional development opportunities, and events promoting inclusivity among special needs students.
- Safeguarded student welfare by promptly addressing medical emergencies or other concerns according to established protocols.
Delivery Driver
Pizza Hut, Restaurant Brands
10.2013 - 01.2015
- Delivered orders promptly to ensure customer satisfaction and maintain service quality.
- Navigated efficiently using GPS systems to optimize delivery routes and reduce wait times.
- Managed cash transactions accurately, ensuring proper handling of payments and change.
- Communicated effectively with customers regarding order status and delivery updates.
- Assisted in maintaining cleanliness and organization of delivery vehicles for safety compliance.
- Collaborated with kitchen staff to verify order accuracy before dispatching deliveries.
- Adapted to changing schedules and peak hours, ensuring timely service during high-demand periods.
- Received training on food safety regulations, enhancing awareness of health standards in food handling.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Special Needs School Bus Driver
Septran Inc.
Bloomington, MN
08.1993 - 11.2012
- Ensured safety and compliance by conducting pre-trip inspections of bus equipment and safety features.
- Assisted students with special needs during boarding and disembarking, promoting a secure environment.
- Maintained accurate records of student attendance and incidents during transportation routes.
- Adapted routes to accommodate changing schedules and special requirements for individual students.
- Communicated effectively with parents, school staff, and emergency responders regarding transportation needs.
- Trained new drivers on safety protocols, route navigation, and student assistance techniques.
- Implemented strategies to improve on-time performance and minimize delays in transportation services.
- Collaborated with management to enhance operational efficiency through feedback on route planning and student needs.
- Supported special needs students by effectively communicating with parents, teachers, and administrators regarding individual requirements.
- Maintained compliance with federal and state regulations governing the transportation of special needs students in a school setting.
- Ensured student satisfaction by maintaining a clean, comfortable, and well-organized bus environment.
- Actively engaged with local community resources to stay informed about best practices related to special needs transportation and advocate for student access to services.
- Demonstrated professionalism and a strong work ethic by consistently arriving early, preparing the bus, and being available for additional duties as needed.
- Promoted positive relationships with students, fostering an inclusive atmosphere that respected each child''s unique needs.
- Minimized disruptions to schedules by quickly adapting to route changes and traffic conditions for timely arrivals at destinations.
- Collaborated with school staff in developing individualized transportation plans for special needs students, ensuring their safety and comfort during transit.
- Contributed to the overall success of the school''s special needs program by reliably transporting students to extracurricular activities, field trips, and appointments.
- Enhanced safety by conducting thorough pre-trip and post-trip inspections of the school bus.
- Demonstrated expertise in operating wheelchair lifts and securing mobility devices within the bus to ensure safe transport for all passengers.
- Improved on-time arrival rates by diligently planning efficient routes and managing unforeseen circumstances.
- Streamlined transportation processes by accurately documenting mileage logs, fuel purchases, and maintenance records.
Mortgage Processor and Underwriter
Mortgage Professional Service Group
St Paul Minnesota
04.2005 - 06.2010
- Process mortgage applications, ensuring compliance with company policies and regulations.
- Review loan documentation for accuracy and completeness, facilitating timely processing.
- Communicate with clients and lenders to gather required information and resolve issues.
- Update loan status in the system, maintaining accurate records throughout the process.
- Collaborate with underwriting teams to expedite approvals and address concerns promptly.
- Train new team members on procedures and best practices for efficient processing workflows.
- Implement process improvements that enhance operational efficiency and reduce turnaround times.
- Optimized workflow efficiency by prioritizing tasks based on client needs and deadlines, ensuring timely completion of loans.
- Collaborated closely with underwriters to expedite loan approvals, resulting in increased productivity.
Education
Bachelor of Science - Bachelor's Degree in Paralegal Studies
Kaplan University
Cedar Falls, IAAssociate of Science - Associates Arts Degree in Child Behavior
Hawkeye Tech
Waterloo, IA09-1997
Skills
Strong empathy
Defensive driving
Route planning
Safety consciousness
Vehicle maintenance
Child development
Patience and tact
Disability awareness
Adaptive driving techniques
Passenger assistance
Emergency procedures
Maintenance verification
Wheelchair lift operations
Timeline
Special Needs School Bus Driver
Septran Inc.
09.2021 - 04.2023
Delivery Driver
Pizza Hut, Restaurant Brands
10.2013 - 01.2015
Mortgage Processor and Underwriter
Mortgage Professional Service Group
04.2005 - 06.2010
Special Needs School Bus Driver
Septran Inc.
08.1993 - 11.2012
Bachelor of Science - Bachelor's Degree in Paralegal Studies
Kaplan University
Associate of Science - Associates Arts Degree in Child Behavior
Hawkeye Tech