Summary
Overview
Work History
Skills
Timeline
Generic

Gynelle D. R. Sabatino

Eugene

Summary

Seeking a position where I can utilize my energy, leadership and multi-tasking abilities while providing top-notch customer service and support. Efficient, detail-oriented, and Self-motivated. Ability to work well under pressure, and mange multi projects with ease.

Overview

20
20
years of professional experience

Work History

Sales associate

Kendall Toyota
10.2019 - Current


  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Operations Manager

Hipstirr Leather Belts & Accessories
09.2014 - 10.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Trained new employees on proper protocols and customer service standards.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Operations Manager

Tea
10.2017 - 08.2018
  • Managed events hosted at the Tea House, Weekly Open Mic night, tea ceremonies, art walks, local musicians and performing arts events, including, meditations and sound healing.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and orders for store production.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Increased profit by streamlining operations.
  • Interacted well with customers to build connections and nurture relationships.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.


Private Nanny

Several Families
03.2004 - 12.2018
  • Prepared healthy, age-appropriate snacks and meals.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Organized and cleaned home, meal prep.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.

Bar Manager

Steven Restivo Event Services
05.2015 - 09.2017
  • Closed out cash register and prepared cashier report at close of business.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Motivated staff to perform at peak efficiency and quality.

Server

BJ’s Restaurant & Brewhouse
05.2009 - 09.2014
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Event Organizer

Non Profit - Vday Playwright
12.2008 - 12.2013
  • Coordinated schedules and timelines for events.
  • Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers.
  • Coordinated volunteer activities and facilitated distribution of promotional and marketing materials.
  • Fostered collaborative efforts to schedule, host, and facilitate events and identify further opportunities to reach members of community.
  • Performed event coordination for larger parties and gatherings.
  • Organized play to raise money for local woman's shelters.
  • Director,event organzier and performer.
  • Raised money for the event, managed expenses for advertising/marketing

Skills

  • Technical Skills
  • MS Office, PoS (Square, PayPal, Stitch Labs)
  • Customer Needs Assessment
  • Client Account Management
  • Verbal/Written Communication
  • Sales Expertise
  • Flexible Schedule
  • Attention to detail
  • Multitasking
  • Networking abilities
  • CRM software proficiency
  • MS Office
  • Teamwork and Collaboration
  • Outgoing Personality
  • Financial Management
  • Schedule Management
  • Operations Management

Timeline

Sales associate

Kendall Toyota
10.2019 - Current

Operations Manager

Tea
10.2017 - 08.2018

Bar Manager

Steven Restivo Event Services
05.2015 - 09.2017

Operations Manager

Hipstirr Leather Belts & Accessories
09.2014 - 10.2019

Server

BJ’s Restaurant & Brewhouse
05.2009 - 09.2014

Event Organizer

Non Profit - Vday Playwright
12.2008 - 12.2013

Private Nanny

Several Families
03.2004 - 12.2018

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Gynelle D. R. Sabatino